Friday night I order pizza at 5:15. The lady who was very nice said it would be 15 minutes. I said that’s awesome but can I pick it up at 5:45? She agreed. I show up to pick up my pizza, as I enter the door I see many customers with their arms crossed standing in the lobby. One couple next to me said good luck we have been standing here for an hour and all we wanted was chicken wings. To my examination I only saw two employees. One employee doing all the cooking. The other running around like a chicken with its head cut off. I’ll look at the counter. Boxes on top of boxes on top of boxes of pizza. I can see the exact a pizza that I ordered. The dinner box. All I had to do was get some ones attention and I could have my pizza and be on my way. Sure enough I couldn’t get anyone’s attention. I sat there for a half hour just watching my pizza get cold sitting on the counter. Finally the poor couple got the chicken wings. However the chicken wings were incorrect. And so the lady ran in the back again to work on chicken wings for who knows how long. Finally the cook in the back came up and gave me my pizza. However sadly the pizza was cold and it was incorrect. I paid an extra three dollars for the cheese bread I did not receive cheese bread. However I just took the pizza with me because it was evident that it was a rough night for Pizza Hut. Too many customers behind me waiting for their own pizza. So I took it with me and went on my way. I know there’s a employee crisis here in Bozeman. But it seemed like some of the solutions could’ve been solved a little easier. Pizzas at least put in the heater so they’re not getting cold. And maybe a more professional manager on site. The lady that was running around that night seemed super lost And could not collect her thoughts. I love Pizza Hut but tonight is some thing I don’t ever want to experience again ordering pizza....
Read moreA Slice of Heaven at Pizza Hut with Gm Mike!
If you’re on the hunt for a delicious pizza experience, look no further than the local Pizza Hut! From the moment I walking in, I was greeted by a warm and inviting atmosphere that sets the stage for an unforgettable meal. But what truly makes this Pizza Hut stand out is the Gm, Mike.
Mike is not just a manager; he’s a pizza enthusiast who genuinely cares about his customers. His passion for quality and service is evident in every aspect of the restaurant. He takes the time to connect with patrons, making everyone feel like a valued guest. Whether you’re a regular or a first-time visitor, Mike’s friendly demeanor and personal touch make you feel right at home.
Now, talk about the pizza! The menu offers an incredible variety, from classic favorites to unique specialty pies. Each pizza is crafted with fresh ingredients and baked to perfection. The crust is always just the right amount of crispy, and the generous toppings never disappoint. I highly recommend trying the stuffed crust pizza—it's a game-changer!
The staff at this Pizza Hut, under Mike's leadership, is equally impressive. They are attentive, efficient, and always ready with recommendations if you can’t decide what to order. The restaurant is also impeccably clean, which adds to the overall dining experience.
Whether you’re dining in, taking out, or ordering for delivery, you can count on consistent quality and flavor every time. Mike and his team have created a welcoming environment that makes you want to come back for more.
In conclusion, if you're in the mood for pizza, make sure to visit this Pizza Hut. With Mike at the helm, you’re guaranteed not just a meal, but a delightful experience. Thank you, Mike, for making pizza...
Read moreThis review is for the local Bozeman franchise NOT the ordering process! I ordered via the website which I found to be extremely laggy and poorly designed. My major complaint is with their setup for address entry - it SUCKS! I'm sure there are quite a large percentage of individuals who live in apartment complexes. Most food delivery websites really blow goats in terms of service to those people. You have absolutely minimal room to leave detailed comments on how to get to your door. Twenty characters. Seriously? Wake up people and drop into reality!!!
Now for the food and this specific restaurant. I've been a customer for many years and have found their food to be very good but on the expensive side. In this town though, their prices have become comparable to most other restaurants who offer delivery service (to distinguish them from sit-down only establishments that have exorbitant prices). The food has been mostly delicious over the years with a slump over the recent several. They are climbing back up the ladder and have again captured the delicious rating. Their Italian salads are quite good, especially with some extra dressing and their Buffalo boneless wings can become very addictive.
The restaurant has climbed back up to the delicious food I remember as a kid. The website for ordering...
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