Subway — Restaurant in Bradenton

I just wanted to take a moment to recognize the employee working this afternoon (05/17/2025 around 1 PM). He was the only one in the shop, handling a steady line of customers all on his own, and I was genuinely impressed by how calmly and professionally he managed everything.

At one point, a mobile order customer came in and was extremely rude—borderline dehumanizing—because his order wasn’t ready yet. Despite being clearly overwhelmed, the employee remained kind, apologetic, and composed. I even let the mobile order customer go ahead of my son and me just to help ease the situation and get him out of there quicker.

To that employee: I really hope you were able to take a well-earned break after that. You handled the entire situation with grace and patience, and I want you to know that your efforts didn’t go unnoticed. Thank you for showing up, for doing your best, and for treating everyone with respect—even when it wasn’t returned. Not all customers are like that, and people like you make a real difference.

Thank you again for your...

This subways customer service is lacking soooooo much!! I placed an order on doordash for a sub. It does not give you the option to have the sandwich toasted which makes zero sense. I tried to call the store 8 times between 5:06pm and 5:30pm today. NO ONE ANSWERED THE PHONE. Instead, my call was picked up and then HUNG UP without even so much as a hello. I was trying to request to have my meat and bread toasted as I cannot physically eat cold lunch meat. They would not answer and since they confirmed my order immediately, door dash would not refund me either. Do not go to this subway as I spoke to other subways around the area and they said that this subway is complained about all the time and their customer service is trash. Avoid ordering them from...

Let me start off by saying that Chris is amazing! He was the ONLY one working tonight where he worked from open to close. Yet at 8 pm, he still had a smile on his face and that store was spotless. Chris was friendly, welcoming and overall, so kind. He also said he has to do it all over again for the next three days. Chris, thank you for making the best subs we have had at subway in forever. Just like we said, even a smile makes the food better. Thank you for making our night shine a bit brighter. Much success and love to you my friend. Big things are going to...