The worst drive through experience I have ever had! I was told to pull around to a parking spot because the chicken sandwich meal I ordered would take 13 minutes. Pulled around and saw four other vehicles in the parking lot in the same situation. I was confused, but sometimes things happen. I’m not that uptight. I waited for 15 minutes and watched everyone else clear out including people going inside to order after me and leaving before me. Then, a worker finally strolled out of the building to tell me that the manager accidentally deleted my order and that it would be out in 5 minutes. Another 15 minutes went by! Finally, a different worker came out with my food. Then, no apology, no compensation, AND my spicy chicken sandwich had no spicy sauce. And my fries were cold. Who’s running this place???? I will not give this KFC my business again. Plus it’s overpriced. Zero...
Read moreExpensive even by today's "standard". Quality is lower than standard KFC quality, as there is new staff training each week. Management was VERY rude and short spoken to customers, and ESPECIALLY the staff performing duties. The manager also yelled the entire time, unnecessarily I might add. Amount of pure GREASE in containers and food would be enough to oil my motorcycle chain! Quality is inconsistent, management and SOME staff was very unpleasant and did not appear as if they wanted to be there. Attitude was just generally very poor. Pro:it was very very clean! Most local restaurants have the same menu items, maybe even for a better value. Please pass on this fad restaurant, and do yourself the HUGE favor+flavor of going RIGHT around the corner to mom+pop local restaurants that will be FAR, far more likely to give you a total overall better dining experience...
Read moreIt's KFC, there's not much else to say other than the restaurant is on the Eastside of Erie, Pennsylvania. If you're not from that side of the city or you are just a visitor to the area, I would suggest going to the KFC on the Westside in Millcreek, Pennsylvania or the one located on Upper Peach St in Erie County, Pennsylvania instead It's much cleaner, safer and the atmosphere in those 2 are much more comfortable than any of the other ones located...
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