TERRIBLE customer service, I called and ordered a pizza and a dinner. The woman who answered the phone (later to find out was the MANAGER) was quite quick to get off the phone with me. I said I needed to place a delivery, she said it was going to be an hour minimum wait and if I still wanted to order and I said that's fine, so I get one thing that they were kind of busy which is still no excuse for what I went through. I told her I needed a small pizza with pepperoni, mushrooms and onion. She barely let me get out the other two toppings because she was wanting to repeat it back so fast. Then she asked me what else, I said a lasagna dinner, asked me what else again and I said that will be it. She repeated the order back to me, a small pepperoni pizza with mushrooms and onion, and a lasagna dinner. The delivery man showed up 45 minutes later, I had a card to use which I knew they took cards because I've used one before. He told me I'm going to have to call back because they needed the card over the phone first. I called back, told the lady what I ordered and gave her my address. At first she tried to tell me to pay with cash but I didn't have any. She then must have rung it back up and used my card. I go back out side and the delivery man only had the pizza. Unfortunately I had to call back again and ask for a manager, they thankfully only charged me for the pizza but I told the manager she had repeated it back to me correctly, so why is it wrong? She was very, very rude. She basically accused me of lying about her repeating my order to me and said I did not order anything but a pizza because that is all that is on the receipt. I'm only upset because one, she repeated it back correctly to me and it was still wrong, then second, she didn't even bother to fix it for me. She didn't apologize for anything. I would've paid for my dinner even, but she was just so rude when I tried explaining what she did. I'm in my early 20s and have been in customer service for over 6 years. I don't care how busy you are, you do not act like that towards your customers. The food is great, the delivery man was nice, but the manager, she was awful. Sad, because this is a family owned business but I will not be eating there again until someone else takes that woman's place. We didn't have any problem before now so just take your chances when choosing delivery!

Update **

After being in the restaurant business for the last year or so I still think back to this moment. I sound like a total ***** and boy am I aware that customers are in fact wrong sometimes but I was trying to contribute to this business and buy more food..... I suppose the manager just didnt want to admit an order was wrong and instead she made the business look worse.

I understand people can suck & I hope who ever is in charge of this place now treats the ones (who have kept their doors open all this time) with a little more respect Employees most importantly