I had a 75 minute massage with Daniela last week, and unfortunately I had a poor experience and walked out feeling like I spent $125 plus a 15% tip and did not get the service I was so looking forward to. She was not prepared when I arrived, and the massage started over fifteen minutes late. Although I was promised by the woman at the front desk that I would get my full 75 minute massage, it was cut short by 5 minutes and in total my massage was only about 65 minutes long due to starting late and ending early. I told Daniela that I wanted a deep tissue massage focusing on my upper back and shoulders, and twice during the massage I had to ask for firmer pressure but gave up getting the massage I wanted after that. At one point the strokes were so light I felt like I was being tickled, and I walked out of the massage feeling no different than when I came in. The room was cold and there was cold air blowing on me for a lot of the massage, and the wash cloths that were used on my body felt rough and not soothing at all. At one point, Daniela was massaging what seemed like pure eucalyptus oil into my hair and it was burning my nose because it was so close to my face. After the massage was over, Daniela checked me out on her phone and asked me if I wanted to add gratuity which was super awkward. I have never been to a spa where the person who provided the service checked me out and it seems very unprofessional. Finally, her son was in the waiting area the whole time as she said that she did not have childcare, and I feel like that may be the reason my massage was cut short. Although Daniela is a very sweet person, I would not come back or recommended Searenity to my friends or family members. I emailed the spa right immediately after my treatment and it has been almost a week and they never reached out, which is very poor...
   Read moreKids & I gave my wife The Anna Maria Package in the Tiki Hut as a graduation gift (she just finished her Masters Degree). So, I spent a good bit of time comparing services of the different spas on the island. I also scoured all of the reviews. I was really kind of determined to get her in on the Tiki Hut beach experience, & Amanda at Sea-Renity is the only one that offers that. So, we decided to go for it. Her web site is really great and was very helpful. We talked on the phone a couple of times about details and emailed a little as well as I modified the package. It was a FANTASTIC experience, really for both of us (wife and I) even though I didn't get a massage. My wife LOVED it (she'll be writing her own review), but I also loved that I was able to sit on the beach in a lounge chair 10 ft away from the hut. Had a great place to park & a restroom to use. Was able to use a credit card right there on the beach. She was very friendly and helpful. We will definitely do this again on future trips...
   Read moreBooked a couples beach massage on March 18th for April 18th at 11:30a. We showed up to the beach at 11:10 and waited and they no-showed. When I called at 11:30, the lady at the front desk said she needed to look in to it and call me back in 5 minutes. She told me I was already waiting 20 minutes, so what’s the problem with waiting another 5? Ten minutes later the owner called and explained our reservation didn’t come over to their new booking system, which makes zero sense because I called a week prior to confirm and I filled out the paperwork. She also snapped at me and accused me of yelling at her, which I wasn’t. I was just frustrated because this was our 13th anniversary gift to each other and our day was ruined. She did offer free massages, but we would have had to wait there another 2 hours. Also, the tiki is right next to the road. Not a very peaceful environment. Really disappointed and will not try booking again. Be sure to double, triple check your appointment if you...
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