Alright I’ll just start with the service ( clearly I’m not speaking about everyone that works there ) my experience today 1/15/25 was AWFUL! The girl at the window needs a class on how to speak to customers. She flung the window open “what did you have” which it wasn’t WHAT she said obviously it’s more or less HOW she said it. I was honestly surprised at the tone in her voice. Now for food, we ordered meals and our fry containers were only filled halfway and the fries were soggy. My bigmac looked to be alright but to smell it was absolutely awful, something was very soured which I believe was the sauce because I overlooked the smell thinking maybe it’s just me.. until I took a bit. I have NEVER spit something out so fast. My stomach is STILL turning because of that soured taste!! I refuse to go back that was the worst possible experience with ANY restaurant I’ve ever had. I wouldn’t make a big deal if it weren’t for the fact that McDonald’s is why son’s favorite place to eat ( he’s 6 ) and we spend a lot of money there but not after...
Read moreTerrible experience I’ve had here, 3 days ago after work around 11:30pm I stopped by to grab some food I haven’t eaten in hours, a female manager was getting an attitude with me cause I used my McDonald’s points to get free food and I watched her at the second window slamming my receipt in my bag and throwing a fit. Now I didn’t want to do a review until today after hard work I wanted fries and a tea, the guy told me he couldn’t make me fries due to they have to cleanup which I get I understand but just for a hand full of fries won’t be a bad clean up so and it’s their jobs, I end up ordering a cheeseburger and a tea, finally opening my burger to eat it was hard as a rock, cheese wasn’t melted, completely covered in ketchup, and cold really cold this place is terrible and needs to have better people and service chick-fil-a is by far better will start getting their food and storing it in the break...
Read moreGet your WiFi fixed!!! Unable to use the app to order ahead of time for pickup or drive-thru, for using points or discounts associated within the app, and (according to the manager) unable to use it for Uber Eats or Grubhub etc., this presents somewhat of a challenge for customers and an epic failure on part of this franchise. The manager was able (after what looked like a huge effort and some attitude on the side) to place my order and give me a discount greater than what the app would have given, but I’d MUCH rather the WiFi worked! This should be a priority that the District Manager...
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