Jersey Mike's Subs — Restaurant in Broadview Heights

Sub was not eight inches. I ordered a regular size sub on the app so I would have something to take to work tomorrow. Sub this time was too small to be able to do that. And it was no where near Mike's way. Toppings and seasonings were extremely light. There was very very little lettuce. A few small onions. Toppings and seasonings were very light. I paid the money for a regular size sub plus tip and did not get what I paid for. Sandwich was VERY dry. Disappointed because I travel a little further to avoid the Parma one because of the attitude at Parma. Had workers there unhappy with their jobs and taking it out on the customers. I am still traumatized from the treatment there so I started going to Broadview Heights. I guess it is best to order there and watch them make my sandwich so it is done right than order online and leave a tip without knowing ahead of time how the sandwich will be. I was craving Jersey Mike's but someone in Broadview Heights seems to need more training. Highly...

Literally threw my food away. I’m not sure who the franchise owner is but they should really work on their management of this location. The place is an absolute mess. Employees have dirt swept into piles all over. Not even cleaned up. Then it’s like pulling teeth to get your order and they mess it all up anyways and give it to you wrong. I sat at a table and then just decided to throw the food away. I have been to many different locations for Jersey Mikes and usually have a pleasant experience but this location tops the charts for being poorly managed. No surprise based off the other...

I've ordered from this location 3 times now and each time my order has been completely wrong. I order online for delivery and the receipt attached to my order shows I've entered everything correctly, yet my order has been completely wrong every time. Not sure what's going on in their kitchen, but the folks reading/making online orders need to READ the order properly. Very disappointing as it's conveniently close to my workplace and I'd like to give them my business. If you don't care if your order is consistently incorrect, then this is the Jersey Mike's...