So Saturday I tried the Big Biscuit for the first time with the wife. Heard lots of great things about it and we are foodies for sure and finally get the chance to write this review.
Starters, seated promptly for a early Saturday morning with many smiling faces from a very well groomed, clean, Profesional crew of women and..... 2 men. Lol.
My server asked if we'd visited before, I replied ' no ' and was happy when my server one of many redheads working this day who's name was Pat gave me a rundown of the menu offering suggestions when we asked for them. She seemed very knowledgeable about the extensive menu options available. Which helped speed up making our minds up as to what we were going to chow down on. Thank you we could have sat there much much longer going back n forth deciding.
The food was insanely fast to come out and my first thought was everything is going to be old and just heated up like most places they blanch it and cook it to order after already being half cooked...... I was wrong. This place is fresh fresh fresh. You want to know a little secret?? They don't even have microwaves!! How cool is that?
Well I'm rambling now. So to keep this short as possible. My server was awesome. She sold us on a loaded sticky biscuit for a app and boy was that heaven in my mouth. I even took one to go.
Our cups never went empty we were offered extra napkins she was very observant to the fact Im a slob when I have good food in front of me. Pat did not even ask did I need a napkin when she saw me drop sticky biscuit goodies all down my shirt she just brought them and took our dirty dishes from the table.
She brought us each our own pot of coffee after seeing us play fighting over the last cup. She seemed to be one of many servers running back and forth attending to many customers. It was rather impressive to see her manage everything and with such ease. I forgot to mention the several plates she had perfectly stacked all the way up her arm when she delivered the food. That's talent if you ask me.
At the end of our meal we were stuffed like a turkey and were offered to go boxed in which she brought to us and cleared the dishes off..
We sat and hung out for a while after being finished and she continued to check on us and make sure we didn't want for a single thing all the way up until she took upon herself to bag our 3 boxes of to go food to make easier for carrying. I saw many people walking out with 3 and 4 boxes of food with no bag at all so it was really cool she offered a bag and not just dropped off or handed to us but bagged it herself and wished a blessed day and we finally ended our trip to BB with a short tour of the local black and white pictures of Oklahoma on the walls.
Food, service, atmosphere, cleanliness all were above and beyond satisfaction for two usually hard to please foodies so high five to one of our new favorite places to dine. We will...
Read moreWe recently stopped into the Big Biscuit while in Broken Arrow around lunch time. I suggested stopping here mainly to get a new review for you Yelpers. You owe me one. When we entered, the first thing we all noticed was the music was loud. Extremely loud. Painfully loud. The hostess started to seat us at a table directly underneath a speaker, but I pointed out the eardrum shattering volume and asked if we could be seated elsewhere, to which she promptly moved to an adjacent table. One table over. Seriously? I again pointed out the irritatingly loud music and asked if there was someplace else not so close to the music. We were led to the back of the dining area to another table.... directly under a speaker. At this point I'm ready to walk out. I politely asked if they could at least turn down the volume. After several minutes, the music was turned off completely, only to be followed by angry comments from people eating a the counter, and not a few nasty looks directed our way. So, THAT set the stage for an epic fail of a meal. The Wife got pancakes, eggs and bacon, The Kid went with chicken fingers, and I opted for the Pork Cutlet Sandwich and fries. I'll cut to the chase and say that this is without a doubt a breakfast place, because the only thing fit to eat on the table was The Wife's order. The Kid's chicken fingers were anemic, bland and an insult to chickens everywhere. My sandwich was without a doubt the worst pork cutlet sandwich I've ever had in the history of ever. It was so thin it only had one side, and there was no doubt it was just a frozen patty from a box that was deep fried. Thankfully the sandwich had some pickles on it, otherwise it would have been totally devoid of any flavor whatsoever. I ate around half of it before I threw in the towel. The Wife's pancakes were huge. In fact, too huge to eat anywhere near all of them. The biscuits, while also huge and soft, were little better than run of the mill Bisquik tasting lumps of bread. I get that places want a 'schtick' to work from, but what's the value in oversized pancakes that no one can finish, or huge biscuits that don't taste good? Just give good sized, tasty portions for a decent price and leave the schmaltzy branding behind. Oh, and about halfway through our meal.... the music came back up again... all the way. I for one will not be back to any location, since, music aside, the food will no doubt be the same lackluster effort at every...
Read moreIn the symphony of culinary delight at The Big Biscuit, one standout crescendo was the impeccable service rendered by the exceptional waitress, Dorian. Stepping into her domain, we were greeted with an aura of warmth and efficiency that set the tone for a remarkable dining experience.
Dorian embodies the essence of professionalism, seamlessly interknitting attentiveness with an innate understanding of guest preferences. Her adeptness at anticipating needs was a marvel to witness, as she effortlessly navigated the ebb and flow of our dining journey. From recommending exquisite dishes to ensuring our dietary preferences were meticulously met, every interaction was imbued with a genuine desire to elevate our morning.
What truly distinguished Dorian was her ability to transform the mundane act of service into an art form. Her charisma and poise added a layer of sophistication to each course, enhancing not only the flavors on our plates but also the ambiance of the entire restaurant. Her knowledge of the menu was encyclopedic, guiding us through a gastronomic voyage that left us spellbound.
Moreover, Dorian's attention to detail was impeccable. Whether it was the subtle adjustment of table settings or the timely clearing of plates, she orchestrated the dining experience with finesse and grace. Her genuine enthusiasm for hospitality shone through in every gesture, leaving an indelible mark on our morning.
In conclusion, Dorian is not merely a waitress; she is a maestro of service. Her unwavering dedication to excellence, combined with an innate ability to connect with guests, sets her apart as a paragon of hospitality. For anyone seeking an extraordinary dining experience at The Big Biscuit, Dorian's presence is not just recommended—it is essential.
Bravo to Dorian for exemplifying the pinnacle of professional service, making our visit an unforgettable ode to...
Read more