Jimmy John's — Restaurant in Brookfield

My girlfriend took me there last night for the first time and I asked the lady at the counter if the bread was very soft because I like soft sandwich bread and she said yes it was. I ordered the turkey and cheese plus cheddar cheese and I stated I would like easy lettuce easy mayo and no tomatoes. When I opened my sandwich there was three six slices of tomato on and it also wasn't cut so they must not do that and I went up to the counter and now the young man making the subs was very nice and polite but there wasn't hardly any turkey on my sandwich and I asked if he could please cut my sandwich and that I didn't want the tomatoes on it and the lady who took the order said well tomatoes do come on it and I said but if I'm saying I don't want them you shouldn't put them on there. My girlfriend opened her roast beef sandwich and again hardly any roast beef and hers also had tomatoes on it when she stated she didn't want them either. So then I had asked the young man to cut the sub and he handed me a very long serrated edge knife for me to cut it myself. We sat down to eat and we were laughing about the lack of meat and I said I thought this bread was soft because I asked the lady and you could knock on it. She took a couple bites and I had cut my sandwich into four pieces and I only ate one because the bread was too hard but I took mine home for my husband to try and the first thing he said is there's hardly any meat on it and the bread is hard. It then went in the trash. I called corporate today and we won't even discuss that phone call but then she emailed me saying that I should call the location and I did that and ask for the manager and he really didn't seem to care it got dead silence on the phone he didn't even say come in let me buy you a soda or nothing they just don't care. That was my first and last time at this location in Brookfield Wisconsin on...

I work right next door in 45 minutes to get a order when there's nobody in the Drive-Thru and the place is empty and the subs basically have hardly anything on them and they forgot a bag of potato chips. This is a big rip-off for over $30 and I will never return again.... and someone from Jimmy John's called me and told me that my next meal was free but when I called the order I got a very negative attitude from the worker that supposedly did my order last time and heard about it. I did not complete my order. I tried calling the hiring manager back that left me the message but of course she did not answer. Jimmy John's is not the way to do business. Now guess it's time to go to consumer protection. I'm done being scared for big money with little / poor product. And last night on febuary 20th I went to Jersey Mike's. OMG there was so much more on the sub sandwich it was unbelievable. When I am told by a hiring manager that they're going to redo my order and make it right and then when I call there and the person that made the order originally blows up at me I have a serious problem with that. My best advice is stay away from Jimmy John's on...

The general manager was very rude and disrespectful she talk to employees and Customers like we are trash the food was ok but they messed up my order 5 times till they got it right some of the employees had a very nasty disrespectful way with them In my opinion whether you are the general manager or an employee you should talk to your customers with the utmost respect whether they are wrong or right I've worked in a restaurant business for 12 years and in that time I treated the customers with the utmost importance and respect and try to de-escalate any situation in this place at that particular Jimmy John's they were very rude and disrespectful instead of trying to solve a problem they would belittle you to the point it would make you angry food was great but the employees were not respectful I'll say it once more if you're going to be a general manager or an employee you should respect the customers where they are wrong or right instead of trying to...