Sinfonia Del Mar 1 LLC — Restaurant in Brookhaven

We ordered food from the restaurant …tacos de carne asada and it had hair on it. Completely disgusting. I do not recommend them, the food seems good but does not meet hygienic standards. I called the restaurant and the manager showed no interest in the fact that we couldn't finish eating what we paid for. She just thanked me for letting them know???? incredible but real

Dear Owner,

I appreciate your prompt reply, although I must express my disappointment in your dismissive attitude towards a valid concern. As a paying customer, encountering foreign objects in my food is understandably concerning. Your attempt to deflect the issue by resorting to personal attacks is unprofessional and does not address the root problem. It is regrettable that my genuine feedback has been misinterpreted as "hate." Constructive criticism is vital for any business to improve and thrive. I assure you that my intention was not to spread negativity but to highlight an issue that needs attention. I urge you to reconsider your response and take concrete steps to ensure the quality and hygiene standards of your establishment. Customers should feel confident in the cleanliness and safety of the food they purchase.

Thank you for your attention to this matter.

Sincerely,

This response addresses the manager's defensive tone while reaffirming the importance of constructive criticism and the need for...

I had a great experience at this establishment. It was a 20min ride to pick my food up but worth the trip. This place is a one stop shop for everything with a mix convenience and authentic Mexican food. The hospitality from Caroline makes the place very homey in the sense she gives you a great perspective of the restaurant, store, food, menu, specials and etc.. Her customer service is excellent. I originally came for the menudo, but she enticed me and I also order the mango agua Fresca and 3 tacos. I would say the menudo was cooked very well, the sauce was on point and the meat was tender and easy to eat. The ingredients were a great combination with the lime, onions, cilantro and avocado. The tacos were very tasty as well. The agua Fresca was really refreshing and I would def be back to try the strawberry orchata Caroline mentioned along with the other...

I came by this restaurant for the first time recently and was blown away by the incredible service and kindness of the staff. From the moment I walked in, everyone was welcoming and accommodating.

I asked the manager if they served a particular type of taco that’s very hard to find in Atlanta. She wasn’t familiar with it, so I showed her a picture and gave a description. Since they didn’t have it on the menu, I ordered a quesabirria taco and two carne asada tacos, which were absolutely delicious.

While I was eating, the staff actually made the dish I asked about in the back, even though they had never seen it before! It tasted great. On top of that, the manager also gave me a free apple pie!

I truly appreciated the effort and kindness, and I’ll definitely be coming back! Highly recommend this place to anyone looking for great food and...