Taco John's — Restaurant in Brookings Township

Very expensive for two meals, exterior was not inviting at all, drive thru was narrow in the corner and visually unappealing. My order was taken wrong 3 times, the employee was hard to hear at the speaker system. At the first window an employee opened the window and told to "wait" that they weren't ready for me yet (at 5:45 pm). Therewas 3 vehicles in front of me and 6 behind me and I was blocked in by buildings on either side so I had no choice but to wait. Approximately 7 minutes later the employee slid open the window gave me the total of $48.54 on a cold, unapologetic tone and promptly retrieved my cash and shut the window. After waiting for about 2 minutes the window slid open again and my change was thrust at me and the employee duct back inside and forced the window shut. The vehicles took their turns at receiving their orders over the next 12 minutes. When it was my turn I pulled up parallel with the window and waited for about 30 seconds. Then the window slid open, I was handed my drink order and told to wait for the food. Approximately 2 minutes more go by and the window slid open and massively over stuffed bag was shoved towards me. It partially ripped when the transfer was being made. I was so over this experience I quickly retrieved my purchase set it in my passenger seat and pulled up out of the way so the person behind me could hopefully have a better experience. When I checked my order it was still wrong- no taco salad, no salsas, no extra cheese cup and every bit of food was COLD however, it had been 28 minutes from the time I made my original order to this point and I was so frustrated with the whole situation and knowing my husband and myself do not like to microwave mexican food and I did not have the time or patience to deal with this establishment again, that I just called my son told him what I had and that he could have it all for free if he wanted it. LONG STORY SHORT: I WENT TO TACO BELL AND GOT WHAT I WANTED AND IT WAS WARM WITH SAUCE AND EXTRA...

Was there tonight with my family in Brookings to eat to be disturbed by the manager yelling at an employee in front of everyone. My son was in shock so I went up to the counter and confronted the manager and told him that it was unprofessional of him to degrade that employee in front of everyone he then started to raise his voice with me so I asked who his manager was and he yelled he is the manager so I asked to speak to the owner and he said he wasnt in so I asked for the owners name and number as i want to call him. he then told me to go ahead as the owner would have his back anyway . So he wrote down his name which is tony and the general managers name as Daryl. So when I got home I call corporate and will be calling Daryl in the morning. to treat customers and employees like that is very unacceptable and I plan on something being done about Tony the manager. I will not ever recommend anyone eat at the Brookings store nor god forbid ever work there if you get treated like the. POOR...

I’m glad they’ve had enough staff now to be open inside on Sundays, it was a big deterrent during peak COVID to know only the packed drive thru was available. (I’ve not seen it that busy myself since) Speed I think is good, with just recently a quiet day yielding a Super Taco combo within 3 minutes.

The interior is functional, never seen it packed full, and sometimes a bit unkempt. (but if I’m going to choose between minding an occasional stray lettuce or the mentioned drive thru, I’ll take care of myself) (their drive thru isn’t bad though, I just don’t want to eat in my car)

Food quality is I guess what you’d get from other Taco John’s, being average Mexican-USA’n food. (but those potato oles can disappear like popcorn, very enjoyable) I don’t recommend keeping their food very long to eat later though, because besides the potato oles their deliciousness fades fast.

Overall, I miss the red color scheme, but still like eating here on occasion. Just please let me...