Went here because the rating seemed high but wow…sadly won’t be coming again unless some major changes are made. We arrived at 6:59 for a 7pm reservation. They point to our table, which looked clean and cleared but told us to wait because they needed to set the new dishes. This took probably 10 minutes, but when someone comes on time for their reservation, I think it’s reasonable that the staff would be able to see you immediately. We stood awkwardly by the door/bench but there wasn’t even enough room for 4 people to sit there so my dad ended up sitting in one of the chairs that belonged to a different table. Finally we were seated. Our table was sticky. Waters took a while to materialize. Our waiter looked like some high school kid and was either brand new at this line of work or could have cared less. He took a long time to come take our orders even though we made eye contact with him several times. When he took orders it seemed like we were inconveniencing him, like he did not want to be there. My mom made a simple request to see if they had any plum wine (because most Japanese places worth their salt have it) and the waiter was dismissive. She had to ask a second time to get him to walk the 10 feet over to the sushi bar to ask the head chef (?) or someone else. The sushi was meh, nothing to write home about. I couldn’t tell if the entire time we were there they were simply understaffed or what. Staff were scurry about but not much was getting done. Waters were filled like once during our entire meal. There was food on the floor from a previous customer that they took a while to sweep up. An older woman from the back was frequently pulling the host lady to go back and do other things not directly related to the customers sitting at the tables. Also seemed like they were trying to man their delivery feed at the same time, which further distracted our waiter. And to top it off, the next morning my wife had clear food poisoning (vomiting and diarrhea). I would not recommend anyone go here until they can get better waitstaff/service and upgrade their cleanliness standards.