Dirty Al's Seafood Market & Cajun Kitchen — Restaurant in Brownsville

I would give a negative star if I could. Had the most horrible experience with management on my mothers bday. I love coming to dirty Al’s and believe me when I say it come here alot. Never had any issues till I decided to come with a bigger party. Granted only four people eat one which was a teen and the rest were under two. Mandatory 20% tip when the service was not all that great. We had for an extra side of Mayo and were brought four or five ask for a side of buffalo was brought several. Didn’t think much of it till we received our bill. My wife the person who wanted the extra side of Mayo one side. But was charge 5 sides of Mayo. Also asked for buffalo was charged for four. Ask for limes since there was maybe three in a botana for four people tray. Guess what charged extra for that. Never in all the times I’ve gone there have I been charged for Mayo or buffalo or extra anything. And again was never told it would be extra. Well come the bill there was over 10 dollars in extra condiment charges we didn’t ask for and wheee all left on the table. If that wasn’t enough ask to speak to a manager (gaby). Never met someone so rude that left me talk and her talking under Meath her breath as she left. Walking out with my family she was still talking about us to her bar tender and staring us down. We paid 150 for the meal you would think they treat you with respect. I will be calling corp as well as I had to get the number for joe Rivas from the island location because when I asked for it. Gaby kept repeating herself like a broken record to contact the GM mr hernandez and she would not be given us the number to corp she said. Over all she has no reason to be in the restaurant business. I truly hope they get rid of her. I feel like I was robbed at a restaurant I know a little extreme but truly how it felt as she force us to pay and only took the tip off 21 dollars as I had already given the waiter the 20 for sub par service to say the least. Horrible place to go if this what they do to...

Not impressed! We had read several reviews on trip advisor that praised this restaurant. Looking back, most of them were older reviews. I was really looking forward to a big bowl of shrimp or seafood gumbo which had been mentioned favorably in several reviews. On entering we spotted a lady working behind the bar and another sweeping the floor. We stood inside the entrance for some time without being acknowledged and finally decided to seat ourselves. The one employee kept right on sweeping and the the lady behind the bar never even glanced our direction. Finally my wife interrupted the sweeper and inquired how the system worked. Do we get menus? Do we order at the bar? "We've never been here". The sweeper indicated she would be our waitress and would be with us as soon as she finished sweeping! Really?! We were finally given very skimpy menus that did not show many of the items I had seen mentioned in the reviews. When I inquired about this I was told they had scaled back their menu because of the pandemic. Gumbo was one of many items that was axed! We should have walked out then! She suggested "Freddy's Mix". A combination of bolied shrimp, snow crab legs, sausage, potatoes, and corn. You could upgrade to King Crab for an additional five dollars. And we did. When the food arrived it was at best lackluster and the portions were rather small for the $50 charge. Service was adequate but nothing to rave about. And overall the whole experience was very disappointing. I'd be hard pressed to recommend this eatery. And certainly won't...

If I could leave 0 stars I would! I'm so disappointed in the management at this place (Gabby). We were there to celebrate the passing of my final exams in nursing school and were really looking forward to good drinks and great food. We had a nice, but new waiter and everything started getting screwed up from the get go. Appetizers were wrong. Had to wait for utensils/plates/napkins. Actually had to get up to ask another waiter for them. Then the food came out and my daughters order of blackened fish was deep fried. So that's when Gabby stepped in literally ARGUING with me for a few minutes that there was no way they could blacken it without using butter (my daughter needs dairy free). She refused to ask the chef just kept telling me no even cutting me off when I was trying to explain that they for sure have oil in the kitchen. So frustrating 😫 😑 😤! Finally she went back to kitchen and guess what, chef said no problem on the oil. My daughter had to wait another 20 mins for her food...by then we were just over it. Spent over $100 just to deal with bad service and HORRIBLE manager named Gabby. Also when waiter picked up our empty oysters tray he spilled the water out of it onto floor and my sandals 🤢 not his fault but gross! Never got refills just all together a huge waste of $$ Ughhh I so wish we would've gone to surfing crab instead. And turns they charged me for calamari that we never ordered...never even mentioned! They brought it out then took it back but didn't take it off my bill. Don't...