Taco Bell — Restaurant in Buckhannon

I'm learning more that once I go to our Taco Bell in Buckhannon that I should set my expectations a little lower in order to be satisfied. I don't want to offend anyone that works there, but I usually get inconsistent results and the food is almost always poorly wrapped. It's sometimes slimy or greasy and it just makes me second guess my decision to get something from there instead of just going home to whatever might be waiting in the fridge. I went through for a Pepsi the other evening, the cashier asked if I wanted Diet Pepsi, I said no thank you I'd like regular please. I got Diet Pepsi. The drink delivered by the devil himself. Aspartame. And pretend calories. I was so confused! Anyhow, it's usually lower quality meat, about the consistency of wet dog food, and I go there hoping it will be better after waiting for 2-3 months but it's always the same. Nothing really terribly wrong with the staff, although they always seem overworked and underpaid, which is probably true. You get what you get, so that's...

My friend and I went there for lunch. Neither of our husbands will eat there, so we decided to try it. Ordering at the counter is not available. You must use 1 of 2 kiosks, but a lady was readily available to help and was friendly.

My friend got a burrito, and I got the 3 hard taco combo. The combo was just the tacos and a very large drink. Her burrito was just ok. She had guacamole on it which helped. My tacos contained just a little meat, lettuce, and a sprinkle of cheese. Packets of hot or mild sauce were available, but that's all. No sour cream, tomatoes, guac., etc. To get some condiments to give them some flavor, I had to go back to a kiosk, pay my cash at the counter, then wait until other orders were filled before I could get the guacamole. I was told that was their policy.

We were both rather disappointed with this experience. Ordering at the counter should be available, and if we return, we'll know you have to pay extra for all the flavorful parts,...

I went into to order my food and I also needed to go to the restroom. I needed to look at the menu first because I didn't know what I wanted. So when I was ready to order I waited for one of the people to come up to countertop, well he took me to the Kiosk and put my order in on the Kiosk instead of using the register. I didn't understand what that was about. He was helpful and nice while he was doing. He had his gloves on while doing this. Then he went back to work. I went to the restroom and when I came back my order was done waiting on the counter. The food was good the store and the restroom were not bad. I just didn't understand why they went to the Kiosk to order? Are they changing the way they are doing things now days? Unfortunately I have not been to a Taco Bell for a while so if they have changed I don't know about it. I love going there I just haven't...