I wanted to love it here, but didn’t. I love the location; the outdoor patio space is inviting, comfortable, and so South Austin. Loved that.
The food was disappointing. My son said his Texas Melt was good. However, we split my cheeseburger and both felt let down. The bun was beautifully toasted. And the goodness ended there.
The beef patty was pre-pressed and frozen (and my burger was rare with a well done crust). It was flat, dense, and not delicious (bulk restaurant supply warehouse quality). With processed American cheese. For a $14 food truck burger, this should have been amazing. I would have loved a juicy 1/3 pound brisket burger with a thick slice of melted cheddar, topped with grilled onions… they got it right with the bun. They just didn’t even try after that.
The potato salad was good, but I would agree with another reviewer that the banana pudding is not homemade. Definitely a powder/milk mix. It was only $3, so I wasn’t totally upset by it.
I would love to see ownership re-look at their ingredients. With such a limited menu, ingredients should be awesome at these price points. With a captive (and hungry) audience in this beautiful environment, this truck should be giving out a much different vibe.
As far as service, I wouldn’t say the staff was “rude”; but maybe disinterested… I won’t...
Read moreBeing that there’s only 2 options for food at Moontower, that’s the only reason I can tell how this place is still in business. The food is fine. But just fine. Nothing special.
But the service from the guy today was plain rude and ugly. I asked for a BLT and he quickly grunted ‘I’m not doing the brunch menu today. I haven’t even prepping the potatoes and I’m juggling too many things’ … My guy… we were the only person ordering at the time and it’s 1pm. You JUST opened at Noon. So I ordered a BACON burger. WHICH IS JUST A HARDER BLT!! So unnecessarily rude. He seems to need to get out of the business completely.
I get not being in the best of moods but being rude in so many ways (that I’m not including here) and just put off by your basic job in the slowest possible moment?
The food is not good enough to deal with another angry for no reason guy in the world. And it sure seems like it’s not a one off when reading other reviews.
It’s unfortunate that this place is a part of a good bar because it makes me want to choose any of the others outdoor bars right next door.
Perhaps that was why there was so few people at Moontower and Armadillo Deb had a full...
Read moreWent on a Sunday afternoon, around 2pm, Moontower wasn’t busy and there was 1 person in line for food ahead of me. Went to order a buffalo chicken quesadilla and was told they were out of chicken. Ok, that’s frustrating but fine. Strike 1. I picked the bbq sliders for myself and a BLT for my wife. About 15 minutes later went back to see if my food was ready and they said they were backed up and not yet. Went up 10 minutes later and they said it still wasn’t ready about would be another 5 minutes. Stood waiting there for an additional 15 minutes for a total of about 40 minutes until I received our order. Strike 2. Went and sat down and our food was cold. I was standing next to the widow when they called my order number, there wasn’t much time for the food to sit and “get cold”. The bbq pork was a little dried out and lacked any real flavor. My wife said her BLT was $5 too expensive (price was $7.50) and wasn’t that good. Strike 3. A group member stated they waited 30 minutes for an order of tacos as well. Really disappointed that the food didn’t live up to expectations as the pictures online and on instagram looked delicious. Won’t be...
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