Arby's — Restaurant in Buffalo Township

First time going there, drive through wait was rather long w/only 3 cars ahead of us. Employees very friendly. Ordered 2 roast beefs, 3 buffalo sliders, and an order of chicken strips with curly fries. Was annoyed when we got home that the order of chicken strips was missing so one of us didn’t eat, and the roast beef sandwich that I opened to eat had so little meet on it and it looked super old/cold and disgusting, that after the second bite the meet wouldn’t even bite off, that I just wrapped it back up and didn’t touch ether of them, sliders were ok, curly fries were warm as I ate them on the drive home. What sucked is that there’s no phone number on the receipt or on the website/internet to even call them to let them know, so if I ever do go back “not for a long time, if at all” that they could replace the missing meal items so I have never wrote a review before but since I couldn’t call the store just wanted to reach out here I guess. Hopefully give it a few months to work out the kinks before I feel like having an Arbys roast beef...

Just left from this Arby's and I gotta say the employees were rude. They forgot my chicken wrap and their dinning room is closed which I get, my husband went and knocked on the door, so we didn't have to wait in the take out line for another 20 minutes, they waved their hands at him and then he held up his receipt and someone came to the door they gave me my wrap. We get home and find out they gave us the wrong sandwich as well. Instead of the $8 Reuben they gave us a $3 beef and Cheddar that is just beef it doesn't even have Cheddar. Pretty annoyed right now and won't ever come back again. Wasted an entire $25 gift card here. And now that I have started eating my chicken wrap and they also gave me the wrong chicken wrap 😬 we normally don't come to this Arby's and only went cause the power was out at ours and we...

Omg went to Arby’s last night after movies. Decided to eat in so went inside and placed order and paid. We sat next to couple that was also waiting for their meals. They finally got their meals 22 minutes after placing their order. We saw several people come in after us and place orders and got their orders. So after 30 minutes waiting we decided maybe we should go to counter and check. The same guy we order our meals with waited on us again and said what do you need. Out meal of course. So he proceeds to look for order. He comes back with your order was lost. Like it was no big deal we sat for 30 minutes waiting. By this time we were so upset we said just give us our money back and we left. This is the second time at this location we had poor service, and poor meals. So very...