Thai and I — Restaurant in Bunnell

Food should never come out of the kitchen smelling like fecal matter.

If I could leave zero stars, I would. We were a medium party of 8 and made reservations for 7:30 PM on 6/1 (aka, staff were aware that we were coming in). This was a family event, and my MIL was very excited to support a new, local business. The service was great up until a certain point.

The appetizers we ordered were fine, but every main course dish we ordered had some sort of issue (overdone duck, savory dishes too sweet, the crispy duck dish had pieces that were too hard to consume, etc. - most of the party couldn't finish their meals). However, there was one dish in particular that was very, very bad. Our youngest party member ordered the Pad Thai - a dish that she's enjoyed at other establishments, no problem. This dish came out smelling like a chicken coop. She said it didn't taste right and most of the table tried it, only to confirm it really did not taste right.

We alerted staff - The first person seemed confused as to what the problem was, so I let her know that it didn't smell right or taste good, we weren''t eating it, and we needed it taken off of the bill. Our main server came out to see what was happening, she apologized profusely, and took the plate away. We then ordered another item off the menu to replace it.

Then the OWNER came out and said she could only offer us 50% off of the dish (about $6). She then tried to explain that it was traditionally prepared, and the offending ingredient must be the vinegar. Having personally grown up in the SF Bay Area, I have had the privilege of experiencing a plethora of cultures and traditional meals. This was nothing like any meal I have ever had - I'm not sure if it's a regional traditionally prepared meal, but if something is not edible or enjoyable for a patron, it is typically taken off the bill without an issue.

This is completely unacceptable, unprofessional, and absolutely unbelievable. One party member let the owner know that not only were we a large party, but we also were spending a decent amount of money. At this point, the owner consented to taking it off the bill. She then quickly left without making sure we were comfortable. This was a terrible first-time experience. We will NOT be returning and not recommending it to any other family and friends.

Another issue we had was that we were not alerted prior to the kitchen closing - We were informed after the fact, when we were trying to order more food to help make up for the dishes our party members couldn't finish. I was also really looking forward to trying the mango sticky rice dessert (it's one of my favorites), but we didn't even get the chance. :(

(Savannah - This review is absolutely not a review on your service. Not only were you wonderful, you were the best part of our dining experience. Thank you so much for being so lovely and professional. We appreciate...

We usually go to Thai by Thai in Palm Coast, but this is fairly new and a little closer and we wanted to try them out. The dining room isn't very welcoming. The furniture is clearly left from the previous restaurant and they could use some decorating. The food is okay. I order the pad Thai and chicken satay at every Thai restaurant for comparison and because I really like pad Thai and chicken satay. We ordered the Thai sampler appetizer and edamame and each ordered a different entree. I've had better, but I've also had worse. My biggest complaint with the food was the edamame was overcooked. It seemed like it was boiled and had almost no salt. The good news about that was I was able to easily mash it into baby food for my grandson. The service was pretty bad. Our entrees all came out separately which isn't a huge deal, but a little odd. It was pretty irritating that we needed to wave a waitress down for tea and water refills, then still had to wait, and didn't get anymore I've in the water, and had to wait a little longer for more tea. (I had eaten my ice because I ran out of water.) One waited came by and sat a bowl of soup that was for another customer on our table. We told her it wasn't ours. Neither waitress came back again. I literally watched 3 tables get seated, served, get refills, get checks and leave while we were there. My daughter's boyfriend finally went and got to go boxes from next to the register at the front. I finally went to the register to get the check and pay. $87 for 4 of us, which is reasonable because we would've spent about 100 at Thai by Thai. I will pay the extra and drive a few more minutes to have better service, better quality, and...

Visited Thai and I on a Friday around 6:30. The food was great, although the spice level on some of our dishes wasn’t as ordered. The service was pretty poor, as only 2 servers managed the entire restaurant. I advise visiting on a week night and not a weekend. As I shared, there were two servers and at one point I counted about 12 tables and 35ish patrons. Our food all came out at different times and we were never checked on, nor asked how the food was, nor offered refills. Frustrating for a dining experience. We were quickly able to order drinks and then they were delivered quickly. Upon delivery of drinks we were ready to order, but it took another 15-ish minutes for the server to return to take a food order. The appetizer - crab Rangoon, yummy! - came out quickly, but the entrees were another story. The crispy duck (level 3) was by far and away the sweetest dish - no spice at all. About 10 minutes after the crispy duck, we received a the duck curry (level 2) which was way spicier than the crispy duck ordered at a level 3. Then about 3 minutes later the final chicken curry arrived - also a level 2, also spicier than the crispy duck. All three were delicious. I highly advise going for the food! If I were to visit again, I’d definitely go on a weekday or try the bar or perhaps order take out. I certainly don’t blame the servers for the lack of service - they didn’t schedule such limited staff! But it meant a middling experience in which everyone’s meals came out at different times, and no opportunity to share the food wasn’t prepared at the correct spice level. If you want spicy, avoid the...