Pizza Pazza Wood Fired Pizza — Restaurant in Burbank

Best pizza ever! Homemade Delicious pizza, fresh ingredients, and staff were very kind, and very attentive, we had 3 kids, and immediately offered to us to bring some fries for them meanwhile we decide what to get from the menu, the kids loved the pizza, we will definitely come back again,. We give 5 stars for the food, staff and environment!! UPDATE! This is for the owner in case he reads this review, the pizza is really good, unfortunately he needs to hire more people or definitely close the place when he has an order that exceeds his capacity, we stopped by one of those days and my kids were very excited and he just told us that he couldn’t be able to attend us, or if we decided to stay and wait it’ll be more than 2hours and possibly he would tell us that he won’t cook the pizza for us, not even saying a I’m sorry, honestly he was very rude. Until now we haven’t come back again, there are a lot of places with a really good pizza for the same price or a couple dollars pricey...

Had placed an order yesterday for 2 speciality pizzas, and a side order of wings. Not only were they 20 mins late to get the order ready, but they also got my order completely wrong! Both the pizzas were wrong, and the side order of wings was missing!! When my partner called them up they said they would give us the correct order the next day, but guess what! We called them up today, and my partner was put on hold for 20 mins, and they then hung up on her! When she called them up again, she was told that they are too busy to do anything about our order right now!! And that they'll look into this when they are less busy! I mean, if this isn't textbook example of pathetic customer service then I don't know what is! If this is how they want to handle their mistakes, then I in all honesty can't recommend this place to anyone. Extremely dissatisfied with the food, and the service.

Edit: Amended my rating, as they rectified the issue. Even though it was an hassle, glad they...

Got a pizza delivered to my hotel one night and it was very good, no complaints. Then my husband and I went out tonight and decided we wanted pizza and I suggested this place. We walked in and seated ourselves in what was a very small dining area. I didn’t mind how small the dining area was but we ended up waiting about 10 minutes before anybody came over to greet us, all while all the employees were standing 10 feet away. Another couple came in and sat down and after awhile they just got up and left because the waiter never acknowledged them. We eventually ordered a pizza and a couple waters but they never brought us water until we had to ask again. Pizza came quick but was unfortunately burnt on the bottom crust and had very little sauce/pesto so it just tasted like cheesy garlic bread. Bad service, odd atmosphere, and lack luster pizza. Would not recommend this place unless you wanted delivery/take out any other time than...