Alana's Cafe — Restaurant in Burlingame

This is a cute little place in Burlingame that functions as a breakfast cum brunch cum lunch fare. They’re open everyday until 2pm, and have quite a few options for food. They used to have a Redwood City Location too, but that’s permanently closed now.

We went on a Sunday at noon, and there was no waiting. They’ve ample tables outside as well as inside. There is counter seating inside as well. We ordered French toast, Jalisco scramble and coffee. They’ve quite a few other options for scramble and other food too. They don’t have omelettes, in case you’re specifically looking for omelettes. The French toast tasted scrumptious, the scramble(which came with potatoes) was flavourful, and the coffee was well, as good as coffee can taste. The prices are decent considering the area. If you’ve a decent lunch veering on the edge of hearty, then expect to spend 20-25 dollars per person.

They’ve a restroom at the back of the restaurant, and they keep it clean, which is nice. The service was prompt, and the servers along with the other staff did their best. Overall, it’s a nice local place to chill out and experience laid back vibes while dining in downtown Burlingame. There’s street parking nearby, and usually there are spots available.

I’ll be back here again. Thank you...

For eight + years, I’ve enjoyed this restaurant with family and friends, often recommending it and always leaving generous tips. On this visit, both the food and service met expectations however the customer respect was missing.

Moments after settling our bill, we were finishing beverages and enjoying our conversation when an individual, presumably the owner, interrupted us. She informed us that they needed the table due to high customer volume. While accommodating all guests is important, our time in the restaurant was under 45 minutes, and the request occurred moments after payment, before we had finished our beverages. The delivery of the message was abrupt and prompted our immediate departure. It was obvious that they valued table turn over more than customers.

This interaction did not align with prior experiences at the restaurant. We felt the approach to post-payment interaction was rude and completely discounted us as valued customers. Management should review post-payment interaction policy. The feeling of disrespect was shared by every person in our party and the good will we shard for this restaurant is gone. It’s really sad that we are writing this and that we can no longer recommend this restaurant for those seeking a relaxed...

The Mediterranean scramble was delicious. We came for brunch on a Sat morning and were able to get a table for two in 15 minutes. I was already familiar with the original Alana's Cafe in Redwood City before coming here; I'd always get the oatmeal pancakes. Super yummy and this place serves the same quality of food. The oatmeal pancakes can be quite filling so order the short stack (2 pancakes instead of 3) if you're not too hungry. For drinks, I appreciated that they had decaf options for the tea. I had the English Breakfast tea and they serve it as loose-leaf, steeping in a tea ball inside the mug. It's up to you how long to steep the tea for. I steeped mine for 4 mins and it was fine. It tasted very good for a decaf tea. I like to have my tea with milk and sugar. I'm particular about the balance of milk, sugar, and tea intensity. So I was a bit dismayed when one of the servers came and poured some more hot water into my mug without asking me first. I know he was taking initiative and trying to be helpful but if I had realized what was happening I would have asked him not to do that. I had to put the tea ball back inside to recover the balance that I...