Gave me the incorrect order so me and my bf came back around and informed them they had rung me up for the wrong item. I ordered spicy nuggets and they gave me a spicy sandwich with lots of toppings which i cannot eat for allergy reasons. When we pulled up to the window an older women who was wearing a GM badge was EXTREMELY rude even though my boyfriend who was talking with her was nothing but nice. He informed her of the issue and asked if we could swap it out, he even offered to just pay for the nuggets to make the transaction smoother but she got very upset and implied we were trying to scam them (for what i still don't know)? She kept implying we were trying to scam them and that it was "convenient" that we got the wrong meal and wanted the correct one? The whole interaction was very bizarre, it felt like she thought we were trying to rob her personally? Eventually after being done trying to get us to admit we were "scamming her", she said "fine whatever" and slammed the door in his face after giving him the correct order. We did not get her name but she was wearing some sort of GM pin it looked like, I don't know if she was the actual GM or just a manager but she was genuinely one of the most unhinged people ive ever encountered. Everyone on shift was very very rude but she was the definition of someone you've see arguing with the cashier at walmart because they want to use a year old...
Read moreOkay so this location is a few minutes from my house and I have a 2 stories about it... 1. Staff is definitely unprofessional and unhappy with their job and it shows, I ordered a baconater with no mayo through delivery, when I unwrapped my burger I clearly can see drops of mayo still on the burger, opened the bun and could CLEARLY see the mayo was simply wiped off with something and covered with more ketchup... also the fries were not fresh at all despite going at peak lunch time. 2nd story was from tonight, as I waited 20 minutes in line (as I always do at this location despite only 2 cars being ahead of me) when I get to the front the employee I talked to and I had a very weird exchange that went like this
Employee: so do u like wendys
Me:ya its good
Employee: do u like the Chilli
Me: no I've actually never had the Chilli before
Employee: good don't
Me:why? Not good?
Employee:can't say, just don't eat it
Me: what did u guys do something to it(said semi jokingly)
Employee:can't say, but I wouldn't feed it to my family
Definitely made me uneasy to eat my food (an undercooked baconator and stale fries) wouldn't go here at all, really run down place, unprofessional and trashy staff that may...
Read moreWent through the drive through to place a quick order and the service was horrible. The girl who took my order had the WORST attitude ever! She kept cutting me off, saying, is that it, anything else?... I ordered a #1 with only pickles and ketchup. She then said, and your drink? I said lemonade please. She said, Is that it? I said, yes, thank you. She then said, ok, pull up.... I pull up to the window, she says the amount, I gave her a $20, my change dropped on the ground, she walked away, came back, handed me a coke, I very nicely said, hon, this was supposed to be a lemonade, not coke she grabbed the drink out of my hand without saying one single word and came back with the lemonade and said here's the lemonade and walked away. No apology and was just VERY ignorant! I drove away and when I got home I gave my son the meal and the burger was halfway off the bun. NEVER AGAIN will I EVER go back to...
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