Twist Bakery & Cafe — Restaurant in Burlington

This is so disappointing to write. It was the staff behavior, and the food- it was not great. I cannot recommend them. I ate everything but the pound cake, but only because it was my only meal I was having today, and I came over an hour to try them out. It was way hyped-up and didn't deliver.

You order up front and get a number for your table. I was #22.

I get to the counter and two of the people two young women say something to each other and laugh about how someone who has a candida yeast infection should not come eat there. Whatever. Weird convo for the front, and I didn't even process they had said this until like 3 minutes after the fact when I was at my table. I asked about what is good, asked if I can get a box to go if I don't finish everything. Pay via tap, and go sit so I can sort of see into the kitchen where they are expediting orders, because I love seeing the process. Unfortunately, I could only see their heads, not the work.

I ordered: Southwest Turkey Sandwich: whoever made it left the bum on the griddle too long and one side was charred, and not in a good way. It was also missing the avocado. It came with a side salad or chips and the side salad had a rotten berry in it. The bread which was a roll was good, but nothing to write home about. Nice and fluffy. The chipotle aoli was not present and they put something else on there instead. It was fine, but nothing to remember. Small potion size, so be warned. NO. SKIP.

The Roman Bowl: This salad was good. It tasted a little like their was butter in it. Was this because of the olives? Don't know, but this I would recommend. Again, small portion size. RECOMMEND.

Lemon Pound Bundt Cake: It was horrible. I threw it away. Bland cake, that was dry, way too sweet icing, that had no lemon flavor, then a lemon syrup on the bottom it was dipped in that tasted like a cough drop. Large portion size. DO NOT WASTE YOUR MONEY ON THIS!

Chocolate Chunk Cookie: Perfect and not too sweet. Large portion size. RECOMMEND.

Here is the problem, not only was some of the food not great but I literally heard 2 male staff in the kitchen talk about messing with someone's food! Like what?! Not okay, and the other 4 young women workers laughing about it. Then get this when they saw me see them say that. Then I see this woman, a customer come up to them as they were discussing how to cover for each other, (I guess she is a regular?) she said she would lie for them, to 2 of the girls and how they shouldn't suffer because of one mistake. WILD behavior on so many fronts. Mini soap opera.

So there is a ton more to try in this cafe, and they have a drink bar for coffee etc., but I will NOT return. Too risky. My tongue itched when I left, like 5 minutes later, but it subsided after like 10 minutes. I took my dessert with me, and ate it after the itching went away. It made me wonder, did they just mess with my food or everyone's? Did they mess with my food or are their food safety issues happening here as well? Go here and roll the dice with your money if you want to, but I won't.

Massachusetts has been the wildest experience in terms of people messing with food, and behaving inappropriately openly.

Good luck with...

Everything here was so good! This is the first time I've been, went with a friend on a recommendation that everything was gluten-free, which is important since she has a pretty severe gluten intolerance. We ordered a bunch of things including some desserts to share and it was all delicious. As a person who rarely eats gluten-free, I honestly wouldn't have known that everything was gluten-free if I hadn't been told. We didn't experience any of the weird textures or flavors that sometimes happen with gluten or allergen-free food. They also have a bunch of other indicators on the menu for things that are dairy-free or vegan Etc. There were a ton of menu options, so I feel like you're going to be able to please everybody here.

I had the iced chai, a cloud bar (basically a brownie topped with a sort of marshmallowy cream and then ganache) and a bacon marmalade grilled cheese with a side of kettle chips. The sandwich was AMAZING, holy cow! Size-wise it was very generous, I probably should have only eaten half of it but it was too good to put down, and the flavor was really fantastic. Just this great combination of cheesy bacony and slightly sweet. My friend was equally thrilled with her food , I think it was a tuna salad sandwich? Had a bite and it was very tasty . The prices were pretty reasonable, it came out to around $18 for all of my stuff which is about what I expect to pay at a cafe. It's not going to be super cheap diner food, but definitely not exorbitant. The service was super friendly and quick, I think it took maybe to 10 minutes between us ordering and starting to eat our sandwiches.

Definitely looking forward to coming here again, I'm really thrilled to find a place that's 100% gluten free that I know is safe for my Celiac friends but also has food good enough that everyone else is going to...

Stopped by yesterday to grab breakfast to go and some English muffins. I ordered a plain omelette with cheese and was super clear that I didn't want any sides, sauces or extras, egg and cheese- that's it. I have some food allergies which is why I went to Twist in the first place. I thought that as a GF spot they would be extra cautious of food requests. I went to the car and checked the order and saw that there was gac, pico, bacon, onions and peppers in the omelette. Quite different than the "plain egg and cheese" I requested. It was so obviously wrong I thought it was a mistake. My receipt even noted it was supposed to be egg and cheese only. I went back in and waited 20 minutes for it to be remade. After waiting, the manger came back to me and said it had been made wrong again with an unapologetic shrug. She asked if I was willing to wait for them to remake it AGAIN or if a refund would be better. I got a refund, no breakfast, and lost about an hour of my day. In the least, I would have expected an apology and an offer of a free baked good for my time.

When I got home, I opened the English muffins and they were RAW. Legit raw. They aren't edible and are a hazard. This place is a disaster through the food, baked goods and management-...