Crazy Gals Cafe — Restaurant in Burnet

I'm not from around here but when we entered we stood up front for a bit without anyone greeting us or acknowledging we had entered the establishment. Finally a few guests let us know we could seat ourselves. Our waitress approached our table almost immediately with 2 menues and returned with the drinks then left immediately. I was finally able to ask if they had kid menus when she returned but they did not so we ordered immediately. She never came back after that. We sat there looking around for 30 plus minutes without refilling our coffee, waters checking on us or anything. Finally another waitress spotted us & came right over with coffee and water. We waited another 10 minutes or so & still no food nor sight of our waitress. The other waitress who had refilled our drinks came back to refill them again and we asked her if she could check on our food. She immediately returned with our food that had obviously been setting in the window for quite some time because it was cold. We mentioned to her that our waitress wasn't doing a good job but we appreciated her helping us out. She was very nice & much appreciated. We had 2 starving children that were ready for their nap so setting there for that long was not going over well with them. We ate our food and then had to go find our waitress and ask for a box and our ticket. I'm not sure if she was doing side work or what was going on but I waited tables for 15 years and I would be embarrassed to treat guests like that. It was probably the worst service I've ever had! I'm not sure if it's normally like that there but I probably won't be back and definitely spoke about...

So-so resturant. Nothing special about it and nothing that makes me want to return. It's reminiscent of any other small town, old diner. Not sure how the name CRAZY GALS corresponds with the interior, decor or workers. Two young ladies worked the front and both were friendly but still trying to figure out how the name matched the restaurant because there was no theme inside. Interior, booths, furniture, and wall decorations were old and dingy. Older customers as well. Nothing different about it. Not updated. This place is dying and needs a makeover.

Food was served fast and was generally good. It was hot and that's a plus.

Pancakes: 4.5 stars out of 5. Chocolate chips plenteous. Fluffy. Syrup was a little runny but taste was great.

French toast: 4 of 5 stars. Homemade good. Taste was good. IHOP is better, but good for home style cooking.

French Dip: 2 of 5 stars. Plenty there (good service quantity) but just lacked taste. It was bland and cheese didn't give it a pop. Wouldn't order it again.

Fries: 4.5 stars of 5. Hot, crunchy. Plenty of potato. Very good.

Service: Nothing to speak of. Don't know any names because they didn't introduce themselves. No uniforms or name tags. Just old school diner stuff. Low expectations and not any smiles.

Nothing more to speak of. Try elsewhere and compare.

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Well, to start with, whom ever answers the phone has no phone skills, and is quite rude. I called to order six (6) "sweet thing tacos". This was a Saturday morning "to go" order. Was ordering to bring breakfast for the people I work with. The "lady that answered the phone was not at all pleasant and not quite yelled hold. Then after a few minutes got back to the phone and I requested to make a to go order. This was about 6:45 AM. She cuts me off and says, "We don't take to go orders on the weekend." i said ok and hung up. I guess business is so good that you can be rude and refuse customers. If that is the case, then I guess they will not care if they have now lost a customer for good. Additionally, I will tell everyone I can, to not go to Crazy Gals Cafe.

The response does not matter. You have lost at least one customer. I will attempt to make it many more. It does not change how it was handled or that tone of your people. Again, apparently you don't care about loosing a customer. I hope your business is strong enough to keep loosing...