My experience at Starbucks in Burnet, TX during the eclipse was nothing short of exceptional, thanks to the outstanding management of Zach. From the moment I walked in, I was greeted with warmth and enthusiasm that set the tone for a delightful visit.
Zach's attention to detail and commitment to customer satisfaction were evident throughout my time there. Despite a bustling crowd due to the eclipse event, Zach maintained a calm and organized atmosphere, ensuring that everyone received prompt and personalized service.
Not only did Zach efficiently manage the flow of customers, but he also took the time to engage with each person, making them feel valued and appreciated. His friendly demeanor and genuine interest in ensuring a positive experience for everyone truly made a difference.
Moreover, the quality of the drinks and food at this Starbucks location was exceptional. My order was prepared with precision and care, exceeding my expectations in every way.
Overall, I cannot speak highly enough of Zach and the team at Starbucks in Burnet, TX. Their dedication to excellence and customer satisfaction truly shines through, making this establishment a standout choice for anyone in the area. I will definitely be returning, thanks to Zach's phenomenal leadership and the unforgettable experience he provided during...
Read moreWhen I entered I noticed millions of finger prints on entrance door. Couldn't find any hand sanitizer anywhere. Lobby was empty. 4 employees had there back turned to me. 2 of them making coffee 2 were talking. I used the time to choose breakfast sandwich inside the glass window. Noticed a 🪰 fly roaming around sitting on the food. Slide door in back window was open. Finally I hear a friendly "hello" I ask if I can get a sandwich fresh from the back because the fly was already sitting on most of the sandwiches. She said no problem. Slide door is open so you see the items better behind the Glas. It get foggy if they vlose it. I ask for hand sanitizer. She smiled. Noticed no one was wearing a mask anymore. And don't have sanitizer to offer after...
Read moreDidnt know smoking in your private vehicle was against a Texas state law but apparently the very rude barista at Burnet, Tx location tries to tell people it is. She told me it was a state law that I couldnt smoke within 30 feet of building. She rudely told me to put cigarette out and asked if I paid for my drinks yet. I said no one has come to get our card. She yanks card from my fiancés hand and never came back to window other than to shove the card back in his face. We will never stop here again. Have never had a rude barista until today. If she doesnt enjoy her job she should quit. Her customer service skills...
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