Starbucks — Restaurant in Butte

The baristas are a joy but the manager it seemed had a very negative attitude making it seem hostile to not only the baristas but the customers as well. I’ve gotten Starbucks at Safeway occasionally getting my groceries and grabbing a coffee every couple of weeks after moving to Butte. I’m confused as to why every time I come in the manager has such ill will towards us as customers and the baristas. I’ve seen many employees come and go seeming to be due to the managers attitude towards them. I’ve also noticed the long lines due to only one barista being there most of the time. Starbucks should not be open if there is only one barista working for hours at a time (as I’ve seen during a 2 time trip on multiple occasions). I’ve had to apologize to the baristas about how rude the manager was being. I hope serious action takes place not to the baristas but to the manager....

I went to the Starbucks in Safeway. I have never had service like this. I am in customer service. I would have rather her said I dont want to help you then to have her try to change my mind on what I wanted. She changed my mind alright. I left. I know now why the other Starbucks is so busy. I will definitely only go to the other one by Rent A Center. She lost a $30 order...

The service is very slow at this location. When there is more than one Barista working they still take the order cash out and then make the drink. They do not take multiple orders while another Barista makes the drinks. Wren was nice but it takes a long time to make each drink. Maybe more training is needed to decrease wait time or stock...