We came on the first days of opening and at that time the restaurant was very clean, even though it was busy, the wait staff still welcomed you warmly, and the food and drinks were delicious. We were very happy to have a pho restaurant in town but when they closed for a short time, this time back everything seemed to have changed, a few tables sat and waited for quite a while and the hostess sat and played on his phone, when the call came out. Only after taking the order did he put down his phone and the dining table was dirty, the sauce bottles were rough and dirty, the pho soup was rundown, and the appetizers were no different. The soup broth has just completely lost its original flavor from the opening days and it's so sad and disappointing! We hope it improves so we can keep...
Read moreI recently had the pleasure of dining at Pho USA, and I must say, their hospitality exceeded my expectations. Despite a minor error in my food order, the staff went above and beyond by offering me extra drinks as a gesture of goodwill. What truly impressed me was their attentiveness to detail. Upon realizing I had forgotten my purse, the owner Justin took immediate action to ensure its safety. I was relieved to find that my purse was kept securely, and I received it back the following day without any hassle. Overall, my experience at Pho USA was not only enjoyable because of their delicious food but also memorable due to their exceptional customer service. I highly recommend this establishment to anyone seeking not just a great meal, but also a warm and caring...
Read moreI came here for lunch today, and the restaurant's waiter was extremely rude. He wasn't happy when customers supported him, he just threw down the menu and left.
In the past, Justin's restaurant owner and other waiter was not like that. With that attitude, the employee ruined our lunch. Not to mention the food is so bad now, the flies flying around are annoying, the tables are dirty as if they weren't cleaned, and the drinks are lacking. I have been to this restaurant many times and in the past I really liked the food, the staff is usually very kind, if Justin stopped using marijuana to take care of the customers the restaurant would be...
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