Burger King — Restaurant in Caguas

Bk Patagonia Humacao PR I asked for a coffee shake. They told me only in 12oz and although disappointed I agreed. They put a bit of ice cream, half a shot of milk, sprinkle some instant coffee and mix it. NOT even half the glass. Then they poured the rest with vanilla ice cream. And not re-mix it. That is NOT a shake. That is more like a sundae. I asked her to remix and she firmly but politely said that was the way they do it because otherwise the mix will overflow and go all over the floor. I proceeded to leave the drive-thru and just out of the parking lot tried to suck up the shake and I could not. It was pure ice cream! Ended up throwing it away. I will NEVER EVER ask for that crap called shake. Not there. Didn't go back because I felt she was following orders. But this is one way to easily lose customers. I surely will have to tell my friends and family so they are not fooled, too. Thank you...

Food was very good but service could improve, the male employee at the drive thru seemed to be doing everything in a rush and tossed me the little ath machine in a rude manner. The thing was there were barely any cars or people inside for what I saw for him to be even...

ESTE PASADO SABADO 8 DE FEBRERO 2025 AL MEDIO DIA VISITAMOS BK BURGUER KING DE PLAZA CENTRO EN CAGUAS. PRIMERO LA CAJERA SUPER CARNE PUERCA..TROMPUA. NI BUENAS TARDES. LE PEDI 2 ORDENES DONDE ESPECIFIQUE LAS PAPAS LAS QUERIA HECHAS AL MOMENTO VUELVO Y LE REPITE CALIENTES TAMBIEN PEDI 2 CAFES CALIENTES TERMINO MEDIO

AL ENTREGAR LAS ORDENES NOS DIO PAPAS SUPER FRIAS MONGAS HAMBERGUER FRIOS Y EL CAFE FRIO Y SUPER CARGADO NO TERMINO MEDIO

**ENCIMA DE ESO EL GERENTE SUPER CARNEPUERCO OYENDO COMO PEDI LA ORDEN NOOOO HIZO NADA!!

NO SE COMO ESTOS FAST FOOD NO SON EVALUADOS POR LOS DUEÑOS ESCOGEN JOVENCITOS CON CARAS LARGAS HACIENDO GESTOS CON LA BOCA Y PONEN A UN TRAPO DE GERENTE QUE NO ORIENTA A SUS EMPLEADOS COMO TRATAR AL PUBLICO.

LA COMIDA...