Baskin-Robbins — Restaurant in California

Sunny was awesome! She was super personable, funny, and had GREAT customer service. She was running the TOGO's side and the Baskin Robbins side and training at the same time. (She may have needed more help since it was busy but she did amazing). She made our sandwich awesome and she is someone they needed at this location. We also went there last week, and another lady (can't remember her name) was working and was very pleasant and also made our sandwich very well! Liked her too! Glad to see they are hiring better people. In the past, I did not want to come to this location because they had very young people working that did not seem to care if you were there, closed early and irritated me to never want to come in, but I am happy I gave it...

Unicorn Birthday cake (something my daughter was looking fwd on her birthday) was cancelled 1 hr POST pick up time and 30mins prior to birthday party! Reason was because the “new” manager didn’t inform cake decorator about the order! Oh and yes this inconvenience wasn’t enough, and presumed tolerable was asked to visit in person to get full refund since reimbursement over the phone on the same credit card isn’t possible! Choice is yours but I would recommend to stick around Folsom/Edh BR with an excellent...

My husband and I went in around 6:30ish and honestly we'll be going somewhere else to get ice cream from now on. We were waiting for the longest time even though it was not busy, floors were dirty, they weren't filling up the utensils so we couldn't get napkins and the employees while they had fairly decent manners, were SO slow. We stood there for at least twenty minutes just waiting for an ice cream cone and sandwich. Please train your employees better in cleaning and providing prompt...