Food/Price: Donuts are GREAT, croissant sandwiches greasy but tasty. Blueberry and strawberry croissants are not worth the bother, nothing like picture and NOT fresh strawberry. Good variety of products and prices are reasonable, even web prices
Ordering: My first 2 web orders went great, cheaper than using Doordash, and I could leave notes/make specifications for store. Tip - Web order overnight so you get what you what. Don't bother ordering 2pm or later. My last 2 orders were wrong, items missing, etc. Today I received Ham/Cheese/Egg Bagel with NO EGG. And you cannot reach store for help.
ONLINE ORDER BEWARE - if you order directly from the website it is IMPOSSIBLE to get assistance or a refund for errors. It's great when everything goes right, nightmare when it doesn't. The phone# on website takes you to some weird computer generated voice box that is unrelated to the business. Nothing on site to contact them. With Doordash, they can get your refund. My last 2 orders have been a hot mess, so may not be using the store again, but if I do I will...
Read moreBait and Switch on the dozen. I got ripped off on prices. They don't tell you on surcharges until after it is charging the credit card. I spent a few minutes picking my dozen in a busy store. The person DIDN'T tell me ANYTHING about extra charges. Then instead of charging me $13.50 as advertised, they charged me over $20 and told me that most of my items had extra charges AFTER it charged my credit card. If I had known, I would've made changes. This an additional 50% surcharge over advertised prices!!!
There are NO labels on the donuts to say which ones are extra, and which ones are not. They are NOT sectioned off or anything. There are NO prices listed anywhere on their menu. Absolutely unprofessional and a complete SCAM. I just got home and I don't even want to eat this garbage anymore. I will not be coming back here. Please do yourself a favor and stay away unless you like dealing with shady people who are NOT HONEST and NOT UPFRONT...
Read moreThis marks my second visit to this establishment after a considerable interval. While the shop is easily noticeable from the street, the actual entrance is situated in an unconventional corner. On a chilly, rainy day, I treated my children to donuts. My daughter opted for mini donut holes, while my son selected donuts adorned with sprinkles. Both of them thoroughly enjoyed their choices. It's worth noting that credit card transactions incur a fee of $0.40. The quality of their donuts is exceptional. Whether you're seeking a morning pick-me-up or an afternoon indulgence, they have assorted donuts to savor the...
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