Great coffee, fantastic staff, quick service.
This "Dutchies" location has exactly one drawback, navigating the ingress/egress of access. Where are these cones going? Can you turn in off El Camino, can you not? LOL.
Despite being located immediately across from El Camino High School with heavy traffic intermittently throughout the day and students bombarding the staff regularly in large groups, staff are fast and efficient, upbeat and busting with cheerful, perky, customer service forward attitudes. Occasionally, they'll have the music flowing, BUT it's at a tolerable volume. Other locations, Woodland, for example, crank up the volume on the exterior facility music so loudly, you can't hear others inside your own vehicle speak to you even with your windows up. I like loud music but that's ridiculous.
At this location, the staff ALWAYS get my order correct, always offer "sip stoppers" to prevent spilling, offer carry trays when appropriate, and ask me, "How's your day going?"
All in all, you get great fresh coffee delights served with a friendly smile at a decent price quickly. That's how it's...
Ā Ā Ā Read moreIāll make this quick! This is my FAVORITE Dutch Bros, all of them have really nice people working there, but this one is the bestš I recently sent my daughter off to college, and they REMEMBERED how sad I was, every time I come here (which is a lot) they ask me how my daughter is doing in school, when sheās with me they tell her how proud they are of her! All of them are super special and I love coming here simply because they are kind! Laura is so AWESOME and adorable, another young lady whom I absolutely adore, are all so very special, oh and they make my drinks to perfection EVERY. Single. Time! Keep up the good work Orchard Loop!!!š
Quick edit! I didnāt add two more awesome people to my review! Maya and David! Thereās another young man (I donāt remember his name) but he wears glasses and is just the kindest human youād ever want to meet! They are all so awesome and FAST! Even if the line is super long, the...
Ā Ā Ā Read moreI normally come to this location when my vehicle is getting worked on and my drinks have always been made very well. However, my experience today might have me reconsider my location of choice in the future. I used the app to order ahead because sometimes it's hard for me to articulate what exactly I want. For whatever reason, the app didn't allow me to select "pick up window" but I didn't think it would have been a big deal. My car was getting worked on so I was unable to go through the drive thru. The woman who handed me my drink gave me a hard time for not using the drive thru despite me not having the option to change my pick up method in the app. I'm not an argumentative person so I didn't want to challenge her condescending attitude for something that wasn't my fault. Overall very sour experience this time. Screenshot is included to show that I didn't...
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