Jack's Urban Eats — Restaurant in California

Always consistent food quality & healthy choices in this vibrant, hip, cafeteria/hofbrau-style, fast-casual restaurant (no wait-staff). The ever present line (pre-COVID) moves rather quickly, and tables turn over without a wait usually though always busy.

1 year into COVID review addendum:

1. Felt like a post-apocalyptic ghost town meets hazard zone from all the COVID signs/table placements. Yes, indoor/outdoor dining, but COVID signs taped to all who and how many can sit or not sit where (see pix). Totally lost its hip charm.
2. No line 4/'21 at 4p with NO employee greeting/bustle. Rather all employees trying NOT to make eye contact, so patron will read the dry sign "Order at cash register." No more fun going down the row chattering with bubbly employee suggesting cool, customized add-ons, & inquiring if patron wants choice of X or Z on/with food choice.
3. Which leads into feeling very overpriced at $46 for 2 lunches, 2 non-alc drinks, 1 blue-cheese chili oil fries plus 15% tip. Ouch! Maybe it's me, but the portions felt larger a few years ago.

[1st review Spring '19 5-star, 2nd review '21/4 very much would give a 3-star but giving COVID-survival benefit of...

I would often be a frequent visitor to Jack's Urban Eats Gold River location and was thrilled it was just around the corner from work. I would stand in their long lines, but hey, they have amazing salads, BBQ Tri Tip sandwiches, tasty Urban Fries and my favorite, their homemade mash potatoes and gravy, so it was worth it! Lately, I leave there with disappointment! I've returned to work with wrong meals, missing the steak that I paid for on my salads and now for what I pay for a salad its made me not want to go there anymore. $14 for a create your own salad with tri tip, I should be getting way more pieces of meat than the 7 thin strips and the salad was wilted and didn't even cover the bottom of the take out container. Like I said, I'm DISAPPOINTED and will mostly not be returning...

The Urban Fries that was delivered from Jack's Urban Eats (Golden Center lane) branch hardly had any blue cheese or chili oil in it. Very obvious this Jacks urban Eats is being very stingy! Also notice that the menu prices when order from them through doordash rahther than ordering in store is way higher! Almost 50% in some cases. Very sneaky from Doordash & from the resturant which sets the prices for ordering through the doordash service. The small urban fries was over $8 each when it is $8 for the large one in store. The grilled Halloumi sandwish is $17 through doordash vs. $12.95 or so in store. The pathetic small portion of fries for $8 is an insult. Not only overpriced, sneaky price changing, stingy with no cheese or chili, but the small pathetic box is not even filled half...