This is a cozy and casual diner with great food and even greater service!
Our group of 8 rolled in on a Sat. afternoon after a day of paintball and we were seated right away. Folks in our group were from San Diego, Manhattan NY, LA, Dallas... and it would be fair to say everyone had extensive experience with good food. So its a big deal when every dish ordered was rated thumbs up delicious!
And to think we almost missed this place! Originally, we were going to go to Marinade On Main across the street...the fancy/pretentious farm to table place. The line was out the door and when we asked if there was a wait list we were told there is no list and no estimated time...when a table becomes available someone will come out and call the next in line. Well screw that! We're going across the street to Kountry Kitchen and so glad we did!
As I said, our group was seated right away at Kountry Kitchen and our waitress Shannon was so sweet and attentive! She took care of our group and every need was handled quickly. Shannon checked in on us regularly and was pleasant the entire time. I had the fish and chips and asked if they had any cocktail sauce. I was told they did not have any, but the cook will make it fresh for me since they had the ingredients on hand. We were impressed by that level of service and further impressed when the cocktail sauce turned out awesome! All the dishes came out quickly and everything tasted great...we've got some picky critics in our group and everyone left happy!
So if you find yourself in the Ramona area you really should dine at Kountry Kitchen for good food and great service...I know...
Read moreWe had 6 people in our party. I expected to have to wait a little bit. There was a table for 8, that was occupied by 3 “regulars”. We waited for 1/2 hour before they finally left. We sat down and waited about 10 minutes before they took our drink orders and another 15 for our food order. We have been sitting at our table for 1 hour and 25 minutes. Food still isn’t here. Had to ask multiple times for coffee refills. Not the best on customer service here. Almost everyone who came in after us has paid their bill and left already. 0/10 recommendations. 0/10 coming back.
Update: two of three “regulars” we had to wait for to leave have returned for lunch.
Update 2: The “regulars” who came back 1 hour 40 minutes after we sat down got their lunch already.
Update 3: Manager pretended she wasn’t manager because she was worried I was upset.
Update 4: WOOHOOOOO!!!!!! 1 hour 43 minutes the food is here!!!
In conclusion:
Food was average, at best. I was missing my bacon and sausages. Had to ask. Pancakes tasted like solid chunks of baking powder, and had the consistency of a sponge. Two of the 6 ate the chicken fried steak. One was way overdone and tasted legitimately burnt. The other was undercooked and tasted raw. Our server was horrible. She seemed like she had no idea what she was doing. Our total bill was $86. Way overpriced. One million percent won’t eat here again. Unless they close, remodel and reopen as a...
Read moreActive military kicked out for using the bathroom too much
I have never been so offended in my life. My nephew's girlfriend was feeling very sick this morning. So ill that she could barely leave the bathroom, and when she did, she couldn't get very far. She never even had a chance to touch her food and we had to box it up and take it to go. We spent over $100 for breakfast and was content with this restaurant until we were kicked out for using the bathroom too much. We left, and then I went back to speak to the manager because I was appalled and offended. She apologized and offered to fix her breakfast or treat her to a breakfast after she heard that she wasn't feeling well. She said we were asked to leave because another customer didn't want to use the bathroom for fear that my nephew's girlfriend might have spent so much time in the bathroom due to "drug use"... in a family restaurant, at noon for 45 minutes. Not a single person in my group uses drugs, and it was clear that she was not feeling well. My nephew was rubbing her back and bringing her water. The manager never asked if she was OK, and asked us to leave. She and my nephew are respected members of the military and are actively risking their lives for this country, they deserve to be treated with more respect and common courtesy than what we received here. Obviously the "kountry" in "kountry kitchen" does not stand for America's active military who look nothing like...
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