Ordered pizza at 8:52 pm on Monday night a cheese pizza. Pizza was thrown away in trash can picked up out of the trash can and opened checked by a staff member and then was attempted to hand it to me. I refused it, I took a video I asked for a refund. Got an attitude and. I apology. Called the next day to speak to manager her name was Ana she said sheāll give me a week to come and retrieve a new pizza. And at the VERY end apologized. I then went to pick up the pizza for it to be dry old and like the cardboard itās served out of as if they gave me the free pizza that was thrown in the trash looked just like a day old pizza not fresh cheese was stuck not melted as fresh pizza is at 8:45 pm Brought it back again at 8:52pm was told they were out of dough and out of pizza for tonight and for me to come back the next day and offered me free wings and a pepperoni pizza. I refused the pepperoni pizza came back the next day to get told I picked up the pizza why tf would I get a pepperoni pizza that me and my family donāt eat when we ordered a cheese pizza that was thrown in the trash. Customer service sucks horrible staff horrible service who throws someone pizza in the trash will be expecting a call from CORPORATE they gave me customer service for online order phone number. Will be filing a complaint with BBB as well. And upload the photo on...
Ā Ā Ā Read moreOn Wednesday evening I went to go pick up a pizza I had order. The cashier Anthony accidentally forgot to give me my change I realize until I get to my car and came back inside the store and make the cashier aware of the situation he was polite about it and even apologize. He proceeded to give me my money but the Manager Liz said āNot to give me the money backā and started yelling and mistreating the cashier. I felt disappointed and embarrassed for the cashier for the way he was getting treated that I just left home and decided to go back the next day. Never have I seen a Manager treat her employees so disrespectful in front of customers. The next day I went to the store and spoke directly to the store manager her service was great and apologized for the inconvenience and gave me back my changed. I give Store Manager Koodos for good...
Ā Ā Ā Read moreI can't attach a photo here, I got a thin crust pizza, got it home and little over half of the pizza was glued down with the burnt toppings of some other pizza, trying to take it out the pieces tore to pieces completely up. Returned today with pizza, I leave it in my car, go in and speak with manager whom would not give her name. I asked if a meal is damaged while being prepared is it still given to customer.. she stated absolutely not. I go out bring in the box, show her and she laughs and says it's tore up.. I said yes cause all that burnt topping that was under it. She just looked. I asked so this is acceptable. She said yes... Mark p. Was the cook as it shows on box. Many other very rude things at this location. I can't trust it.. will be following this up cause it's...
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