I give three stars only because it isn't the same, or it is not like most of the others. I really don't know why. its seems really exposed in there. it is warmer too. they do have a lot of outlets! To plug in your devises. this is what made starbucks! The hangout of coffee shops! They're hidden these ones, these outlets! They blend in with colors, the trimming of the window panels, are painted with a thick several coats of dark dark brown, the oulet covers r coated with the same paint! u literally have to look. also under the table tops they have a floor strip mantled right beneath the counter tops and it takes crawling and bending over to plug in the adapters... why is it placed under the side table next to the recliners. just hidden enough that when you walk in you cant spot them right away...you have to do yoga exercises, and poses to find them and have 20-20 vision. Okay, okay, I'm over exaggerating, trust me I pay my internet bill I don't need no free Wi-Fi okay! I'm not into that anymore...I am recovered free Wi-Fiaholic! almost 2 years now. ...
Read moreThey discriminated on me with my legal esa service dog. This happened a few years ago but I will never forget the trauma it caused me! They belittled me publicly and didnt believe my dog had a license. The manager demanded to see my papers which is against the law. You can only see the actual tag and ask what duties the dog performs. I complained to the corporate office and they fired the manager and employees who did this to me. The next thing that happened was awful. I got stalked by the ex managers brother in my apartment complex and also down at ancil hoffman park by the river. He was shooting bottle rockets in my direction. It was really scary. I think they thought I was going to file a lawsuit, which I almost did but I was really terrorized by the brother and afraid of some more stalking and feared for my life. I will never go to any starbucks ever again. I cut up my card. Dutch Brothers is way better. Their chocolate...
Read moreIt's a Starbucks so their drinks are the same across the board. There's some comfy seating and tables with outlets for computers and phone charging, and there is outdoor seating but it's limited. There also vagrants that haunt the plaza and use the bathroom so there's that too. The staff is friendly and usually attentive. I wouldn't say the service is prompt, there's a slight casual nature among the staff that should be replaced with a sense of urgency. They probably don't do the volume of business that the commuter located shops do so they don't really slam out orders at this location. If it's your day off or you have a casual date/meet-up then you'll probably be satisfied with this location; if you're in a hurry or on break then you'll probably be frustrated. 4/5 stars, if they upped their urgency, accuracy, and professionalism they'd be a 5/5...
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