Subway — Restaurant in California

The employees here are nice, and service is quick, but I have to leave this review so that others aren't being ripped off.. they advertise that if you get a small drink, 6 inch, and 2 cookies that the cost is $6.99. Today I got that exact meal, and added 1 cookie, and was charged $16. When I asked about it they said that it's because I got an additional cookie, so they don't give the deal because it wasn't 2 cookies. I asked why they don't just charge for an additional cookie, and they said that isn't how it works. I wouldn't be as upset, it weren't for what happened the time prior. A week before today I ordered the meal exactly as listed, with only 2 cookies. They then asked if I'd like to add a 3rd cookie, and I said yes. I wasn't given the advertised price last time either, and I am thinking they offered the additional cookie so that they didn't need to give me the advertised price last time too. I'm being charged over double each time over 1 $1 cookie. They told me to tell them next time that I would like the deal, but there won't be a next time. I choose not to go to places that try to scam people out of extra money, and only address it if you say something. Its not...

I would like to give them zero start if I have the option…. I went there this morning to get sandwich and personalized pizza. I requested the girl if she can warm up the veggie patty for sandwich and pizza before toast it she totally denied to do it and said she can not microwave that and I should not teach her job … I was like wow I told her that I am not teaching u ur work I am requesting if she can do this for me because I used to work at subway as well and do this all the time for Coustomer but she did not listen to us and throw the stuff in trash …. What a poor customer service I would like the owner if they can talk to their employees and ask them to be nice to ppl …. Worse service I have in my life …. Won’t recommend this place if u want to enjoy ur food and not want to...

I ordered a sandwich online and I will NEVER do that again. I opened up the wrapper and all the bread crumbled and fell apart. When I called the store I was told "sour dough bread can do that". For one I worked at a subway for 3 years, it has never done that. Second, if I ever encountered bread being unusable i would at least offer the customer another option. Not just have someone go home and open up this mess. I used to come here frequently and I will not be going back here again. Just complete disregard for customer service & providing a decent sandwich. Then on top of insult to injury the girl I spoke with just wanted to go back and forth with me, and offered me some cookies to not post this review. Get...