Well I left a bad review two years ago and I decided to give this place another try. Well I really regret it! I paid $14.75 for a Newport burrito to go. When I sat down to eat the burrito was falling apart. Next the Newport burrito is supposed to have chicken but my burrito was mostly grilled vegetables. I mean like 75% veggies, very little chicken. The worst part is that it didn’t taste the best either. Just a terrible experience all the way around!
Don’t even bother. The service is horrible. I walked in around 9:40am, no one in the dinning area, no one at the counter. I saw a person working in the back, made eye contact and he continued with what he was doing instead of taking my order. Looked like he was talking and joking with someone else as well. I stood at the counter and waited patiently but finally left with out ever ordering or being...
Read moreThe manager has an awful condescending attitude, the young cook is dirty unprofessional and uncaring, and the food is overpriced, low quality and with small portions. I've been trying to like this place for years and occasionally give it a second chance, only to be reminded that it's dreadful! The photo below is of today's $11 California burrito, which they got completely wrong the first time, including unlisted ingredients to which I'm ALERGIC. I phoned and told them and went back, to be greeted by dirty looks and not one word of apology. Whilst I was stood waiting 20 minutes for my initial order, the only other customer in there was trying to explain to the cashier that they had gotten HIS last order wrong too! Oh and by the way I UNDERSTAND SPANISH! So I know the disrespectful things you say to each other about the white...
Read moreI will not be back. The lady was on the phone with another customer that was complaining while taking my order. I was charged incorrectly due to her not hearing my order properly due to being on the phone. I had to wait a few minutes for her to acknowledge me to see that the order was wrong. She told the cook and got my order going. I was refunded and charged again but was charged the wrong item. I ordered three tacos, but all end up being carnitas when I wanted carne, chicken and carnitas. I asked for a bean and cheese burrito with carne and was charged a Gordo burrito but the food was correct. I was initially charged chips and guac but ended up getting charged correctly for that. She was on the phone the whole time. All that said, the food was bland and not worth half its value. Chips are decent if anything. I would...
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