Slim Chickens — Restaurant in Callaway

Sunday 8/14/22 @ 12:30pm. Our new Callaway, FL Slim Chickens has been open for less than 1 week. They are slammed packed. They just opened 2 lanes at the drive thru with an employee directing traffic. I parked in Handycap. Went inside placed a $79.00 order to Go. Never been to a Slim Chickens B4. Order: PicnicPack Mac & cheese, potato salad. , 5x5 dinner with Mac & cheese .1 order Fried Mushrooms 2 Strawberry Cheese cake glasses & 1 Strawberry Shake. The Manager is hands on! He knows what he's doing! Excellent with his staff and customers! Orders are filled Promptly. The 2 young woman at the regesters are friendly, knowledgeable & smiling! My order was ready in minutes. An employee named Jewelie noticed I am Handycap and assisted me with my order to my car! Now that's Customer Service! When I got home with our order everything was Hot, Fresh and Fantastically Good! We are Extremely Impressed! Too full to eat the Strawberry Cheese cakes in the glass, saving for later! Dear Corporate, Your restaurant just became our #1 Chicken restaurant! You should be proud! I will be spreading the word! Definitely we'll worth...

The food is delicious and the customer service has been fine. Just don't do curbside because it'll have you sitting in your car for 15 mins while your food is sitting on a shelf getting cold, happened twice now.

Update: I loved this place when I first tried it, every visit since has been on a steady decline. Now I don't even want to go there anymore. No fried onions on my sandwich, the one thing that makes the sandwich better than competitors. I apparently have to go in every time I place an app order, having a 2 yr old makes that stressful. Even despite there being curbside parking spots. Was told by an employee that the manager told them to not accept app orders in the drive thru, makes no sense. All the hassle makes the food not even good anymore. Initially I dealt with the price but not anymore.

When they first opened they completely messed up my families order. The manager was kind and remade the entire order, even the drinks, free of charge. I haven't been met with that same kindness since that day, my guess is maybe corporate...

So I have been coming to this restaurant for months I literally always get the same thing chicken club with no bacon extra pickles. I’m not sure what’s going on in this store other than the people from the 23rd restaurant has destroyed this restaurant. I love the original people from this store but ever since 23rd management and employees have come in they SUCK! Today I got my sandwich which was EXTREMELY DRY and CRUNCHY! My bread had been either under a warmer for to long or toasted way to long. The oil was past old! It has physically made me sick. I drive from Chipley to this restaurant for a reason but until the GM can get things moving better in there and those people from 23rd street gone I’ll be staying right here in Chipley. This is so upsetting where are the OGs at I know they are not on that line that’s for sure! And I went through drive thru this was absolutely the worst. Physically throwing up now thanks 23rd street for ruining my favorite...