Disastrous. I come in one day on my lunch break and decide to get two sandwiches for my girlfriend and I are in and was met with very bad customer service. The woman there with a long black shirt with the word spicy on the front seemed like she really wanted me to get out the door as soon as I stepped foot in it, while the other gentleman with glasses was calmly trying to prepare my other sandwich. Not only were they out of cucumbers, but much to my chagrin, they only had the round not shredded mozzarella, which forced me to pay extra. Before asking if I needed anything else on my sandwich she had already packed it up(must have been training for the cashiers Olympics presumably) and was ready to continue doing her menial tasks. Oh, and may I also add… while putting on the spices for my sandwich, she dumped roughly a quarter of oregano into the black olives and continued on like it was nothing. After slamming my sandwich by the cash register like Thor's mighty hammer, Mjolnir, I couldn’t believe my eyes as she sped walked past me before asking me anything else so between that and talking 50,000,000 mph, and I was met with an extremely discourteous person also I have to add learn to talk correctly so your customers can understand you. You’ve insulted me and added stress to my...
Read moreEvery time I come to this location, the employees are ready to go and give less than great service. It’s (1) young lady that is exceptional but she was moved to another Gary location. On today, I ordered (2) sandwiches and a cup of soup. Why is there (2) tablespoons of soup on my cup? When I called the store, the nonchalant employee told me that’s all they had. How about you tell me that before I walk out? Or better yet, before you sale it to me? Then I have a knife and not a spoon. I’m tired of the less than average service here....
Read moreWorst experience ever at this location. 3 seemingly untrained young women that were not taught the value of professionalism were laughing and playing as they made my sandwich. I was also told that bread I've been getting toasted for years couldn't get toasted because it would get hard. To make it worse, my preparer didn't want to make my sandwich because she didn't know what came on a veggie delight? Really? I can excuse kids and immaturity but not when it...
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