It was time for us to change venue for a breakfast place. And this Old town cafe was the first in the list. Went there after our church time, and there was two tables left vacant. I ordered the breakfast quesadilla. We also had chicken fried steak and grilled cheese. We all love our food we ordered. Their prices are very reasonable. The place is quite cozy and they also have outdoor seatings. Restrooms were very clean. The only thing i would take out some stars is the service. It took them quite sometime to notice that they have not given us cutlery. I noticed the waitresses have asked other tables if they needed anything else, while they have ignored our table. Ive also requested extra pico de gallo for my quesadilla, but it took almost half an hour to serve it. By then i lost my appetite leaving 2 pieces. Our server cassandra, but i dont know which one since there were two of them came to our table. This other lady serving our food, instead of placing our food to whoever ordered it infront of us. She just set it in between two patrons. She should know how to serve the plates to whoever ordered it. This is something that management...
Read moreIt was very busy upon entering , a young man was running busy, as we were waiting he said “be right with you” It was very crowded & a couple waiting behind me. I saw 2 tables open and thought we can just sit & asked the young man if we could just seat ourselves. His snapped back with “ the tables need to be wiped down which is why I told you I’d be right with you!” Are you kidding me? “The tables haven't been wiped down” would have been a sufficient answer. I’m not a 12 year that needs to scolded in front of customers! Very disrespectful & unprofessional. My server Cassandra also seated us, and was very kind, patient (we had questions) and respectful. The biscuits, and homemade gravy were delicious, cappuccinos perfect. Everything I saw come out of the kitchen looked amazing and everybody seemed quite content. We stay at the Bella Capri when in town, and I will be returning for some waffles! UPDATE: The issue was not the dirty table, I wouldn't want to sit at a dirty table, fyi they looked clean. The dirty table was NOT the issue. A bit of deflection here! The point is the disrespectful manner in which I was spoken to not the...
Read moreI was in a hurry on a Sunday morning before work and called this restaurant for a to-go order. I ordered the sunrise and added cheese. They told me the food was going to be ready pretty quick which was what I was looking for.
I arrived and waited in line to get my order. The server behind the counter helped all 3 people in front of me but when it was my turn she suddenly had to make drinks. I figured I will just wait. She did acknowledge me but was very focused on her making her drink.
After a few minutes, someone who worked in the kitchen came out to write an order on one of the to-go box. She did so very slowly. When she turned around with the box to face me, I saw that it was my food. I was very glad it was already done, but I was also very distracted by needing to be back outside asap to be in touch with the person driving me.
I was charged an extra $1.25 for cheese even though the person over the phone never mentioned it to me. Granted, I understand, but I would have appreciated a heads up.
Frustrated by the overall experience, I just got a refund instead of having any...
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