We miss the original Boni. His son, Cesar, has a lot to learn about catering weddings. We went with local, small businesses only for our wedding. Others were significantly more professional than this emotional kid was. Specifically Dante & Patricia at Carlocks in Los Osos, were BEYOND EXCELLENT. Modern Symphony (Steve) was our DJ & absolutely phenomenal. Cesar at Boniās was not. Lots of excuses and blame on us. Mallarkey. Go with a different company.
I sent this message to Cesar after my husband spoke with him: āI asked my husband to speak with you today since he is more tactful than I. However he let me know your response and Iām absolutely dissatisfied with the service we received from your establishment and more disappointed you gave him a list of excuses with no apologies for the following; which will be in my review: Essentially, my issues are these: Late arrival on day of event You say everyone grabbed stuff, my family says you didnāt have control of situation No dressing for salad despite requests, alleged that it was dropped off. Nothing was labeled. What was salsa? Dressing? Chicken enchiladas had no sauce (just chicken inside tortilla? Very dry) Chicken enchiladas were marked ācheeseā and cheese enchiladas were marked āchickenā which was upsetting to our guests who are vegetarians Unclear communication (e.g. no record of our deposit, whether we drop off chaffing dishes, and whether they should be cleaned) Kirkland brand chips? We could have purchased that for significantly less than you charged.
$1,800 is not the level of service we got.ā
Hereās the message we got from Cesar in return: āHi guys, Iām very sorry that you guys werenāt satisfied with our service. I apologize for arriving about 15 minutes late and for the lack of communication.
I am 100% sure I included dressing for the salad. The woman who was helping set up had a copy of the invoice and we went over every single item to confirm it was there, and it was, she even wanted to place it in an ice bowl.
I also gave you guys a VERY fair warning that our enchiladas do not hold well for travel, however you guys insisted that you wanted them. I uncovered each tray of enchiladas to add the toppings (lettuce, s/c, cheese). I saw one of your helpers put the covers back on as I was leaving, apparently in the wrong order, again that is something that I have no control over
We have also always used Kirkland brand chips. Since Mark said he used to eat at Boniās almost everyday when working in Cambria, I assumed he knew what chips we used. We have never made our own chips and have never claimed to. Also, we donāt charge for the chips, we charge for the guacamole.
We are a very small family business, run by 6 people in total. We try our absolute hardest to ensure that every event we cater goes as smoothly as possible, and that our clients are happy. However there is only so much that is under our control. Everything you ordered was delivered.
If you guys still feel that writing a bad review will correct the situation, well thereās not much I can do.
Best...
Ā Ā Ā Read moreBoniās is awesome! We tried to find it on a Thursday. Note Googleās hours are off, check their site for the latest on when they operate. And also donāt use Apple Maps (we accidentally did one day) as it directs to their old freestanding location, when we wanted to visit the food truck always stationed by Premier Bank on Main St. So glad we stalked this spot and found it on the right morning before we left Cambria.
Highly recommend the breakfast burrito, which comes in 3 sizes. We decided on sz small each, which was perfect for a quick breakie before our road trip home. We had it with their famous al pastor and, yes, the salsa verde is truly special. I almost wish we had gotten another to...
Ā Ā Ā Read moreWe had a little trouble finding Boniās. One map app said it was āclosed todayā. When we arrived in Cambria, Boniās was nowhere to be found. We asked a local - the old-fashioned way. Itās in a small industrial park, away from the main drag, behind a hardware store and next to an electrical shop. There was a line, and it wasnāt super fast, but worth the wait. We had tacos & a huarache al pastor, a tostada, no meat, and a burrito with carne asada. All were excellent, perfect ratios of meat to beans to lettuce. The salsa fresca was smoky and not overpowering. A great stop before or after...
Ā Ā Ā Read more