Cornerstone Coffeehouse — Restaurant in Camp Hill

Let me start this review by saying I have been coming to this place for at least 7 years. My family has been involved with restaurants my entire life. I have had many bad experiences here, but I figured restaurants are going through a hard time, and I should give some grace. Gradually, over the past few years, I have come less and less. Unfortunately there aren't really many other options in the area for a coffee shop.

So today, I order a burrito , a salad with grilled chicken, a coffee, and a smoothie. Added a bag of 5 small sugar cookies, total was over $45. Tipped 20% per usual. We get our drinks, the food comes out and my husbands $12 salad (which is tiny, and the price without the chicken) comes out in the container it was in in the fridge. I have ordered this many times, and a normal person will not eat a salad in tiny plastic container if they are dining in. I ask the food runner nicely for a plate, she stops, gives me a death stare which was so incredibly uncomfortable I turned to my husband and asked if I was rude when I asked! I was a waitress for 10 years, I am never rude to staff. She was so rude I felt so uncomfortable. There is nothing wrong with asking for a PLATE when you are dining in an establishment. She comes back and sets the plate so loudly onto the table it was so unprofessional. She was obviously annoyed. It was disgusting behavior.

This is only bad review I have written from the MULTIPLE bad experiences I have had. A few weeks ago I was here and waited 25 mins for a simple hot green tea and the staff seemed annoyed when I checked to see where it was. Would not recommend this place at all. The owner has to get this ship tight or...

UPDATE: Since the posting of my initial review, the staff has decided to display the hours of use for their backroom, thus alleviating the problem of costumers being pushed out unexpectedly. IMO this shows a dedication to costumer satisfaction and respect. Much thanks!

Initial review: This coffee house is pretty good for a lot of reasons: the coffee and food taste great, the staff is nice (some exceptions), and the atmosphere is generally welcoming. One problem I've noticed is that the front room can become filled quickly. Now they've sort of alleviated this by opening a back room for customers, but beware: If you happen to use the backroom, you may find yourself being kicked out without warning because someone else had previously booked if for some lunch event. Now this wouldn't be a negative if the room hours were posted in advance, but for some reason that seems out of the reach of the establishment's capabilities. To me this is a reflexion of laziness, but who knows?

All in all, this is a fine place. It's a great alternative to Starbucks and the other chain houses, and if you're looking for a unique feel you should give it a shot. If, however, you're looking to sit down for a nice lunch in the back room, refer to my...

I take it all back. Inconsistent in their drinks. Sometimes very rude. If you order a coffee drink, it is never the same - from very strong to very weak. Sometimes heavy on the milk vs heavy froth. When you call attention to a problem, they argue with you and say it must be your lack of taste.

In response: I did call, and emailed almost 2 months ago. This is supposedly a "woman" owned business and I got a call from a man, who was quite belligerent claiming to be the owner. During the pandemic, I frequented your establishment everyday and on average put $100-$200 per week into your establishment, plus I tip heavily. I do not expect anything out of the ordinary, I expect only politeness and not to be ridiculed. I can name names, but I choose not to. I did not cause a scene, left the store and called the owner and the manager. I don't even get the courtesy of a call.

From my perception, I felt you and Sue were for some reason "afraid" to deal with me, and I had given NO REASON for you to be afraid. I said NOTHING AND DID NOTHING UNTOWARD, but leave the establishment because I was quite angry. That insult was the ultimate and there is zero you can do to ameliorate...