I can’t remember the last time I had Kentucky fried chicken. Pops and I stopped in for a bite after another long day. My first impression after looking at the overall review status was.... hmmm maybe we should go someplace else. But alas we were in the driveway so what the heck. My second impression after stepping in was..... wow very nice place inside. All new and up to date with all the amenities. The inside was also well kept. The menu board was nice and easy to navigate. The lady behind the counter was super sweet. I ordered the spicy “2 small chicken sammy deal ( comes with a drink, thick potato wedges “so good” a 2 slightly bigger than slider Sammy’s with pickles. Everything was very good. I deducted 1 star cuz our table could have been a little cleaner (being super picky) other wise, in my opinion (in the fast food category) this place is solidly into the 4 star area. I am really not sure why the low star count. All I got to say is if you guys reviewed them on what I experienced today, you are way off the mark. Overall for fast food... good service, good food and a clean...
Read moreAwful experiences. About a week ago, one of the shift supervisors mishandled my order. I remained calm but she became rude and verbal when I questioned my order. Soon after, I received call from Manager, David. Nice guy. Offered complimentary meal if I give them another try.
This afternoon I dropped by and received the complimentary portion and purchased some additional items. I took the order to my table. Fish had no batter, overcooked and multiple hairs in my fries. I threw the entire order in the trash. Staff apparently sabotaged my order to get back at me.
I will not be returning. Very unprofessional and unsanitary. I should have never returned but have always enjoyed LJS in Texas and thought I would give them a second opportunity. My mistake.
As a hospital nurse administrator, I strive to provide excellent service and care to my patients. When I fail to meet this goal and receive a complaint, I strive to make it right. I have one opportunity to do so. In this case, their one opportunity extended by the manage was very poorly handled. I will not...
Read moreThis was the worst KFC ever I live locally and have been coming here just because it's close and it has always been slow but tonight I waited over 20 min and watched 1person work the cash register And go back prepare the orders why 4 other employees stood at the office door talking and laughing. I was so upset by the time my order git to me and they had no tarter sauce for the fish I ordered for myself and my family that I asked for my money back and told them what I thought about my experience and that they lost a local cosumer . The manager Maria did not seem to care or try and make it right at all. This staff out of all the restaurants I have been to needs to be replaced badly!! I never am one to complain Believe it or not this is probably the second time in my life ,but I had to...
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