Burgerville — Restaurant in Canby

I swear, it hurts to leave a bad review here cause the food, when we actually get it (and its warm, which sadly it usually is not), is actually REALLY good. Once again, $1.99 day. Ordered ahead to be sure THIS TIME the food would be warm. Arrived a few minutes early to only 2 people in the drive thru. AWESOME!

This should be fast...it wasn't. About ten minutes later, we get to the window. We tell them we have 2 mobile orders and the person says, ok, great! We wait a few minutes and they bring one of the orders and say "oh, the second one is waiting on fries, but they will be right up". They tell us to pull up to the side and they would bring out the second order.

Oh boy, here we go. So instead of leaving the food inside with the heat lamps (or whatnot) that places use to keep the food warm, the food is given to us to basically get cold. And that is exactly what it does while we wait at least another 10 minutes for just "fries". Here is where is just gets silly. The person comes our vehicle, tells us the order is ready and hands us the bag with the burgers and fries (the other order was just burgers). We take the food and I open up the bag. The burgers in the new bag are BARELY warm. The fries at hot, but not like they just came out of the fryer like they supposedly were (since we were waiting for fries). So, in total, just under THIRTY minutes to get food.

This is literally the fourth time I have been here since I moved here and three of the four times we have had cold food. I am just so very...

Slowest drive through I've ever seen in my life. Not even crowded, still very very slow service. Only one other car in front of me when I arrived. After waiting for close to 15 minutes we got out and walked inside and asked what was wrong. They then said it was ready after we went in and complained. I went back to my car and waited. The person in front of me was also tired of waiting, and they finally drove away without receiving their food, after having received only their drinks around 15 minutes before. After they drove away, I pulled up to the window. The food (2 burgers and 2 waters) was not ready, the drinks were not ready, and my car was overheating from waiting so long in line. I pulled over to a parking spot and had to shut the car down till it cooled. This is the first time my 50 year old Chrysler has over heated. I had to go inside and get water several times to fill it back up. We also had to walk up and get the food at the window. I have not gone to Canby Burgerville for a few years now, and guess what? That's right! I'll never go there again! Yes I'll tell everyone I know about my experience when I went to Burgerville, you can bet on it! If you do plan on going, don't drive an old car on a hot day, and I would also pack a lunch before you leave home. It's a long wait! P.S. This story is no exaggeration, and it's also the only time in my life that I have ever left such a complaint! I can be reached at:...

I went in on March 2nd about 9:00pm and ordered a fish sandwich with cheese, at a cost of $5.59 for just a sandwich. After waiting behind one other vehicle for several minutes I get to the front of the line and paid, the gal there wanted me to pull into the waiting area as it would be some time for my sandwich, I pointed out to her that I was the only one in line and she agreed to let me wait in the drive thru. After several more minutes I receive my sandwich and start to drive away only to discover that the sandwich is ice cold. I go back thru the drive thru asking to have a hot sandwich wait several more minutes to get a sandwich that is swimming in tartar sauce and only marginally warmer than the first one. Since I was already running late at this point I decided to try to eat it anyway. Big mistake could only choke down about 1/2 of the sandwich as it was not only marginally warm but soggy also, I threw the other 1/2 away. I then spent the rest of the night at work sick to my stomach and burping up the awful fish sandwich. All in all this was one of the worst fast food experiences I have ever had service was marginal and the food was horrible. What a waste of $5.59 I would have been better off to have called a sit down place Denny's or Shari's and spent an extra $4.00 and asked for a to go order the food would have been at least hot and the wait would have...