
Typically when I find myself out for dinner I like to get in, eat, drink, chit some chat, and call it a day. However from time to time, there are of course exceptions. One of those exceptions is always a good old trip down Hibachi lane. There are a few things that would typically keep me away from Hibachi style eating, which includes but isn't limited to the fact that I have a pretty deep disdain for fried rice (which just so happens to be the staple for Hibachi fare). I mean who wants to be the guy ordering off of the "non-hibachi" menu when you're sitting around watching the super talented cook flip and fling everyone else's food around? Certainly not me, and I am betting, not you either. So there is that and the fact that I am allergic to seafood, which eliminates me being able to indulge in approximately 97% of the menu here.
With that being said, I wound up here recently for a friends birthday dinner, and despite being THAT GUY having to order of the "special menu", we all had a great time.
When you first walk in, you'll be greeted by someone that is waiting to take you to your table. In our case, we made reservations because we had a large party, and then when we arrived the gentleman at the front appeared to be a bit confused as to why we had so many people with us. The first thing you'll notice after walking in and being greeted is that there is a bit of a dark and mysterious ambiance throughout the whole place. This lends itself to the overall Hibachi experience. So no, you're not being ushered into a haunted house that you'll never come out of, it's fine. It's dimly it, and somewhat smoky but that's just a by product of dining at this style of restaurant. If you've never had a Hibachi experience before, then you'll find that how the particular grilling/eating areas are set up that you'll more often than not be dining around people that you don't know, which is fine with me, but if you're looking to have a private dinner, you may want to call ahead and see if that can somehow be arranged.
I typically talk about the cleanliness of an establishment but in this case it's kind of hard to gauge because of how dimly lit and dark it is. Typically places that offer a lot of open grilling get quite dingy so I would imagine that if you were to flick all of the lights on here, you'd probably find that to be the case. But overall it's perfectly fine for dining.
The staff here is friendly, professional, and efficient. There were several Hibachi stations going when we were here, and they seemed to stay on top of all of it pretty adequately. Oh, and while we're on the topic of Hibachi stations, I will quickly add that everyone's experience here won't be the same, because the inhouse entertainment varies by station and cook. It's okay to turn that frown upside down though, because I can almost guarantee you'll have a good time regardless.
Last but never least, the food. If this is what you've been waiting for, and you've read all this way, first off, thank you. Secondly, HERE WE GO!!! I cannot speak about a majority of the food as I didn't participate in the actual Hibachi because of aforementioned reasons. I can tell you that what I did order, was just okay. Nothing to write Santa about, but surely edible. The menu here is quite large, so assuming you weren't blessed with the same restrictions that I was, there should be plenty to feed your face with. Just remember, loosening your belt will allow you to eat even more.
When all is said and done, is there better Asian food out there? Absolutely, but that's not why you're coming here, or why you'd be going to any Hibachi place. You're paying for onion volcanos, fiery food displays, magic tricks, amateur comedy and Sake being shot into your mouth via squeeze bottle. That's what you're paying for, and that's what you get...
Read moreMy best friend, myself and her brother had lunch at this location today. We’ve eaten at several other Ichiban locations and figured it be the same. The waitress seemed hard of hearing, understanding or needed more training. As she provided the wrong beverages twice as well as the incorrect entree. My friend decided to have water instead of continuing to receive the wrong beverage. She removed my friends soup before she was finished eating and stacked her empty plate with the empty plates next to the collection of them and we had to mention it was being utilized before she realized she’d taken it. The chef was great, he had great energy and the food was wonderful. At the time of the bill, the three of us were all on one tab. My friend noticed her beverage was still listed and she requested it be removed as she drank water. The waitress was visibly upset and had to be shown the cup of water before agreeing. When the bill was brought back the beverage was removed and we noticed the bottom of the ticket stated the total amount is “rounded up” . We knew it should’ve been about $106 but the total was $125, to our surprise a line item listed as “TIP” $18.71 was on the bill. We know that parties of 7+ gratuity is included but how is the tip added for 3. The waitress stated “oh the computer does it, not me” we always tip at 15% or higher depending on the service but to include a mandatory tip was not acceptable. The waitress walked into a huddle with two other women pointing at the bill and suddenly it was returned without the tip listed and our total was $105.41. As the receipt was being signed I noticed the same three in a huddle side eyeing our table. When the waitress picked up the receipt she immediately went back into the huddle, visibly upset again. Upon leaving I decided to address the manager. I explained to her how unprofessional it was to force a tip into our bill as gratuity without communicating it. She stated the waitress has to make money because of COVID and people don’t normally ask about the tip on the receipt. I quickly let her know that I am not most people I read everything, I only expect the items I order to be on my receipt unless it is gratuity and taxes. You cannot force me to give an 18% tip because of Covid. If your restaurant cannot afford to remain open and pay its staff due to the cost of operation then close it. We all have suffered terribly due to Covid but communication is key. If 18% mandatory tip due to Covid would have been listed then we would have no argument. That’s like going to the grocery store and something is on my receipt that I didn’t purchase I’m asking for it to be removed; why? It’s my money and I didn’t receive the product I was being charged for. The unprofessionalism of the manager is what took me over the top, she said “other people don’t ask they just pay the bill and you can go and whatever”. I said as a business owner you need to communicate this effectively because I won’t be the last person to veto your...
Read moreThe food we had was Awesome but our hibachi chef was boring and the atmosphere was depressing. I would look elsewhere for good Hibachi.
We came here for my Dad's birthday at 6pm on a Friday and the place was EMPTY. We actually thought they may have been closed when we walked in at first as there was no staff at the front door or any visible diners. Half of the restaurant had the lights turned off and had chairs stacked on tables that looked like they hadn't been cleaned in months. It took about 10 minutes before a staff member appeared to seat us.
When we got to our table, our seats were filthy and had rice all over them, my mother actually had to ask for a different chair as her chair cover was wet from something! After about 20 minutes after taking our order, our chef appeared and began cooking our food.
The food was Delicious I will not deny, it may have been some of the best fried rice I had ever eaten and my steak was cooked perfectly.
We expected at least a little bit of a show from our Hibachi chef since it was my dad's bday, but he didn't do or say a word. Just cooked our food and then left. Meanwhile the table next to us had a chef that was flinging food into people's mouths and doing cool tricks with his utensils and all sorts of stuff. My sister and I were honestly a little envious.
The good food was not worth the $125 bill we got afterwards. I would have been happy with that maybe if the place had been less depressing and if our chef had put on a good show but alas. If I had to guess, this restaurant is circling the drain. Cutting corners when it comes to cleaning and staff are huge red flags. My guess is this place will no longer be around in a...
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