Buff City Soap — Local services in Canton Township

Was given a gift card to Buff City for christmas, and immediately went to the newly opened location in Canton. The store was well lit, spacious and organized (think B&BW meets Lush vibes). It smelled wonderful. I was instantly greeted by a very kind and friendly member of the staff, who gave me a quick but thorough rundown of the store, products, and company philosophy. She then left me to explore, offered help if I needed it, and returned to their in-store soap making station.

I wound up purchasing their Soap Whip and mini body butter in the scent Narcissist, along with a couple bars of soap and a seasonal white fir scented bath bomb that was on clearance. The staff then checked me out and gave me a free laundry soap sample in the scent Kraken.

Got home, hopped in the shower, tried the soap whip and body butter and was more than pleased with both products; definitely worth the price and made my skin super soft. The soap bars themselves are nice but leave a bit of a film on your skin, so I recommend the soap whip as a body wash instead. That was my one and...

Omg ! If u loved bath and body works back in the day but don't go now due to the chemicals go here they have awesome simple ingredients. Beautiful lite sents, kids optioseats,, masculine seats. And if u just want them to mix ya up ur very own signature sent then they will do that as well, how freaking cool is that! And ur sent can be make into a laundry detergent, bar soap, whipped soap, whipped body butter, shave bars,hand soap, body oil, sugarscub.loofas African net sponges and yeah I had a blast in here it was kinda nostalgic because they have the sink with all the testers like bath and body works but there sink at buff city is bigger better and has actual cotton towels that they put in a hamper and wash. They have a washer in there. They have some very beautiful sents already made up too incase u don't know how to make ur own. If ur a woman that enjoys coconut then get the pink sugar one omg so good. Then they have one called narcissist and that smells nostalgic like...

I've loved this store for the past year or 2 that it's been opened. After my last experience, however, I will not ever go back.

I'm signed up for rewards. Ive redeemed several just like this one, so I know how it works. The reward said any item under $10 free with ANY purchase. So I purchased a $5 body butter and redeemed my reward for a $9 soap. Super simple, right?

The cashier used my reward for the $5 item and charged me for the $9 item. It's only a $4 difference but it's the principle. She refused to fix the issue so I returned both items, meaning I lost my reward as well.

Employees need trained better on how rewards work since the customer understands better than someone who works there! I won't ever shop here again, so you lost a customer over an an employee who refused to allow me to use my reward and over $4, I hope it...