CLEVELAND AVE NORTH - GOOD CLEVELAND AVE SOUTH - YUCK
I'm a big fan of using apps because of the special deals and the ability to earn free items. The roast beef sliders ended up costing $1 instead of $2, but they were pretty skimpy with the roast beef. We actually wanted beef and cheddar sliders, but the option to order it wasn't online, but I see them listed in the items below. I was very happy with the french dip because it was a deal on the app and cost only $3, which is...
Read moreSo we went to our local Arby’s.. it was about 9:pm.. there were only a couple cars in the lot, and two cars in front of us in the drive through (not busy).. we ordered a #2 and a #12, both with large fries and drinks.. when we pulled up to the window, the attendant “Stephanie” tried to hand us medium drinks, so naturally we said something.. what we got back was a major attitude and 1/2 filled large cups.. then we got our food… sure enough, medium fries… not willing to accept more attitude, we just decided to go home.. when we got home (two blocks) we found that our fries were not only mediums, but they were COLD… so cold they tasted stale!!! Also I tried to use the QR code that is provided on the receipt and it...
Read moreNothing! The drive thru lady, Catrina was rude and unprofessional! Kept cutting me off at the speaker. No hello, No thank you, No have a nice day, No smile, No would you like any sauces, she gets a BIG fat F for customer service skills! Even had the nerve to get upset with me when I asked for a drink carrier! She needs to be addressed about this issue and removed from the window asap...she might fit in the back making a sandwich or maybe not! If I was the manager or owner of Arby's I would like to know about my employee's. Catrina drive thru store # 0014,...
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