Arby's — Restaurant in Canton

We were headed home from vacation and stopped in for supper. I will say it appeared clean until I took my granddaughter to the bathroom and coming out our shoes were practically sticking to the floor. Myself and our two grands sat down while my husband waited for the food from the rude lady at checkout. I believe her name was Mona. In the meantime a drink was spilled in the floor at our table and my grandson went up front and told them and no one ever came to mop it up, which I guess explains the sticky floor. When we received our food it was all cold and the chicken nuggets looked disgusting. We had ordered two kids meals and only one had a toy in it. I went up front to ask about it and there were other customers complaining about the service. When Mona acknowledged me I explained what I needed and her response was she knew she only put one in because she ran out and didn't have time to go back and get another one. I asked her to make time and she came back and just threw one at the counter and walked away. This was by far the worst experience we have ever had...

First off I would not write a bad review on a place, unless something was bad multiple times. I also don’t feel anyone else should be charged for things they didn’t get, or receive. Tonight was the second time I was charged for an order I did not receive by the same employee. The last time this happened around a month ago, same location and employee. I was charged $40 for 2 sandwiches on the 2 for $6 menu. They claimed to have put the receipt in the bag, but did not. I didn’t know if the charge until I happened to check my online banking the following day. Tonight there was an additional sand which on the receipt, but only two sandwiches in the bag. I checked it right before leaving and the employee walked off when I was just going to bring it up. Hope this issue is resolved before it...

I got food poisoning from here. I was severely cramping with cold sweats and diarrhea. That went on for a good 30 minutes and I was to the point of going to the hospital, but luckily the symptoms slowed down.

I went through the drive thru and ordered two cheddar roast beef sandwiches. They were lukewarm. The sandwiches were slopply put together (not wrapped up good and loose meat in the bag) I noticed they had a funny taste to them (but I was so hungry and I thought it was because they was lukewarm) and by the time I bit into the second sandwich I decided to throw it away.

I called the hospital the following day and asked if they had people coming in for food poisoning but no one working in the ER that weekend was there to confirm...