Delivered pizza took and hour, thanks to pizza tracker I knew it was 35 minutes in the car and no pizza stays hot that long especially a thin crust. Was completely cold on arrival and because of the time of night they refused to remake. I was offered a credit instead and when I called in to collect they told me they have a note not to give me any credits. How is that taking care of the customer? I will not order any dominoes in this area again. How unprofessional to serve me a terrible pizza then to offer me a compensation - not the one I wanted - I wanted a decent pizza for our dinner - then not allow us the compensation when I called back. Funny this is a company that advertises if you screw up your pick up pizza on the ride home they will give you a new one but they won’t honor a legitimate credit for a bad pizza...
Read moreI never complain about any place EVER, but the people who work here are rude and slow and don't care about customer service. They didn't write down our order after we called and then when we arrived they were like, "ah well, guess you have to wait. We are going to do it quickly in about 7 minutes" and we waited 25 minutes and no discount or apology. Then they said "we don't put anchovies on the pizza itself. You have to do it yourself" and they handed us a can of anchovies. This hasn't been the first time that they have done things like this. We went back because everyone has off days but some actions, in this line of work, are just unacceptable. If you want your orders done right and you prefer to pay people to assemble the pizza for you, I suggest you order from a...
Read moreMy wife and I both delivered pizza for Domino's from 1983 to about 1989 in Fort Myers when Bob Bigelow owned most of the franchises in Lee County. Actually, my whole family worked there. Domino's holds a special place for us in our life, fun times, fun people, and making great money. We have slowly been ordering less and less over the years because of a decline we've seen in overall quality of the products and service. I have to congratulate you because for the first time in a long time, something tastes the way I remember it tasting! It brought back all those great memories of the food and fun we used to have. And we were absolutely thrilled with the cinnamon twirl desserts and apple pie dip! Keep up...
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