Carl’s Jr. — Restaurant in Carson

This Carl's Jr. has been here in Carson for a pretty good while. I've always liked the charbroiled flavor from their burgers. I know with the increase of minimum wage and all, prices have also increased a whole lot more than I remember. I definitely get it. However, what needs to be understood even more so now, is that customers are definitely going to expect far better service, and most importantly, food quality. Last night I ordered a dbl western bacon cheeseburger combo, with a cheesecake slice. This came to $15.00! ..What I always do now, is to request that they "make it to order." This will ensure freshness all around. My burger buns, meat, criss-cut fries, and onion rings on the burger were all fresh, and not "stale," like in recent times. The last thing I want, is to lay out $15.00 for a burger and fries; Get home, and they're as hard as hell. I'm very pleased to say that last night, everything was refreshingly perfect! Including customer...

The food was great however during my visit, I had asked about the restroom and the girl Carolyn, or Carolina that was taking our order had a really bad attitude. My husband asked if the restroom was available and she very sharp said, no, no and the look on her face was just horrible as she continued to say no. My husband then said, “okay you didn’t have to to look like that and keep shaking your head.” She then said, “well,”. I then asked her was she having a bad day? She then said very sharp, “No!”. This girl was very, very, very rude. I told her I would make this review and she shrugged her shoulders and said so! This was the worst Carls Jr I have been too and will never go back again. The food wasn’t fresh either. The outside...

AI ordering in the drive through is dumb... Never gets it right! What is the point then? Avoid this location till they figure it out. Respond to owner. It not that you did not meet my expectations in your push to ai to not pay people! What's was your gross profit? How much of your gross profit takes a hit from another body? 24k? Or even a part-time? If a system gives more errors than a human then it is not a viable alternative. Your only driver is money at that point not customer satisfaction that drives the profits and repeat visitors. I live down the street and go to the other Carl's about a mile away do the service and pricing from this location. You have driven me away a few times and I can't be the only one who...