Jimmy John's — Restaurant in Cecil Township

First off, I love Jimmy Johns. Just NOT THIS LOCATION. I used to go to one downtown all the time, and they're 5 stars all the way. This location is awful. When I came in, I stood at the register for at least 5 minutes while the 5 workers ignored me. Finally, someone quickly took my order and hurriedly walked away without giving me a number for my order or receipt. There were at least 7 people standing there waiting for food as they worked on a large order for someone who wasn't there. The music was loud, heavy metal that was just screaming, and no one could even hear them call out the sandwiches. When they called out my order, another person asked if it had banana peppers on it, and the guy very rudely picked up my sandwich to look at the receipt and slammed it down and said NO. Like he was angry he had to work there and deal with customers. To top it all off, my sandwich had almost no meat on it. It was a Pepe with like one slice of ham on it. I agree with others that you need to clean house here. To pay that much for a ham sandwich with no ham and have to deal with the staff here....never again. I'll drive farther to go to the one...

This place is terrible. Having worked at Jimmy John’s and seeing this establishment, there is no question the store is completely mismanaged. Workers more concerned with their phone, and down the line pick up orders while customers build a line out the door. They take an order, leave the register and make four orders before taking the next order. The way they were stretching bread was incorrect, and is noticeable when eating the sandwich. Jimmy John’s is supposed to be fast, and everything about this location is the opposite of fast. Terrible experience, and a shame… also $15 for an 8inch and chips is absurd, check your prices against other...

I ordered at this store tonight at 6:15pm. The store is supposed to close at 7. I ordered on the app, where I used rewards for a free sandwich. I submit payment and it doesn't go through on the app. It charged me 2 times and I tried to call the store. No one answered I tried 3x. We drive over before 7 and the place is dark. Super unhappy. I better not get charged for the order I didn't receive. I also want my free sandwich back. Why does a business have posted hours and it's closed. ...