PepperJax Grill — Restaurant in Cedar Falls

Everything was dirty. Walked in 1130am. Younger employee was extremely helpful and nice. The older woman was disrespectful ignored my husband when he spoke. After placing order the older woman helped herself to food and went to hide in the back. Which is crazy because my husband was asking about different sides and she acted like he didnt exist. The tables were still dirty from the night before. The floor and walls need to be wash. This was my first and last time here. Im shocked it has 4 stars. Its filthy. We had to turn on the pop machine ourselves. We sat for 30 minutes to eat and never saw the employees again. I would like to get paid for being your employee and fixing your pop...

I ordered two steak burritos and a steak Philly. The girl put everything on the shell before even starting the meat. Half a scoop of rice. Half a scoop of beans (maybe 20) for both burritos. Added cheese to one when I told her both. Had to remind her to put cheese in it. Then she went and started the meat. The burritos were half of what they normally are and so small. They weren’t busy at all. I was the only one and then one guy came in. So no excuse of being busy. Then she was trying to get my bun apart and literally almost destroyed it. I had to remind her to put cheese on my meat for my Philly. This cost me $51 and didn’t even get half the service or food that you normally...

Staff argued and swore in front of children and families after we have been coming here for months buying 6+ sandwiches at a time. Asked to talk to the supervisor and was again cursed out by the "manager" and then she walked in back. Check the cameras this was an absolute joke.

Staff argued they gave us all the food however a sub was missing and it was instantly our fault. No help and said the "GM was told and said we cant help you" but then was told no GM was on site.

This is why you lose business and people don't come back. Absolutely embarassing to see from staff. I have pics and video and might do a YouTube video. We went from spending a few hundred a week to...